Sydney Luxury Cruise

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Latest reviews for Sydney Luxury Cruise

bott23()
7 June 2021

What a great day on the water! Glenn was amazing and made for an exceptional experience. Would strongly recommend this for a trip around the harbour. Thank you Glenn for helping with my proposal. Will never forget it!

Gideon B()
18 Apr 2021

Great trip. Glen, our captain, was very friendly and accommodating. It’s the best way to experience the harbour. Highly recommend it.

G_B()
17 Apr 2021

Great trip. Glen, our captain, was very friendly and accommodating. It’s the best way to experience the harbour. Highly recommend it.

R4145EHdustinm()
21 Sept 2020

Excellent service, great value, highly recommended! Seamless transition to China Doll. Nice work Glenn!

bradfreshour()
11 June 2020

My wife and I booked this cruise during our honeymoon however unfortunately due to weather, the cruise was canceled. The operator Glenn, confirmed the day of the cancellation via text that a refund would be processed that same day (3/2/20) but that did not occur. It took us almost 3 months to resolve the issue and below is the timeline. *2/20/20 = Booked the event and paid. *3/2/20 = Glenn the operator promised to provide a refund and would process it this day. *3/18/20 = Refund not received so I contacted Glenn, Glenn stated he processed the refund but will check into it and get back to me. *3/20/20 = I contacted Glenn because he never got back to me from the 3/18 text. Glenn stated the refund bounced and would process it again. *4/19/20 = I contacted Glenn because the refund was still not received. *4/20/20 = I contacted Glenn again because of no response from me reaching out on 4/19. *4/26/20 = I contacted Glenn again because of no response from the 4/19 and 4/20 texts. *4/28/20 = Glenn responds and states the refund keeps bouncing and that he no longer has my credit card information. Glenn then asks if I could receive a refund by PayPal which I said yes and I provided my PayPal information. *5/17/20 = We still have not received a refund so my wife files a claim with Chase to dispute the transaction. Chase contacts the vendor/operator to resolve. *5/28/20 = Chase resolves the dispute and credits the entire amount. *6/9/20 = I wrote a negative review on the experience because I was not aware my wife filed the dispute on 5/17 and it was resolved on 5/28. *6/10/20 = The operator Glenn texts me, is not happy about the review I wrote and will confirm the refund. Glenn provides an update and screenshot of the refund issued on 5/26/20. *6/11/20 = Brad confirms, deletes original review and writes this one. In summary, we weren't able to receive a refund until our bank pressed the vendor/operator. Glenn was always nice when he communicated but this ordeal was never a priority.

dgg64()
26 Feb 2020

We took a two hour cruise around the harbour and had a great time. Glenn was a great guide and the cheese and champagne a perfect touch to accompany the tour. All the amazing sights and the best photo opportunities.

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