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London Heathrow Airport Plaza Premium Lounge

2.5 (246)
Hounslow, GB
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London Heathrow Airport Plaza Premium Lounge

2.5 (246)
Hounslow, GB
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Escape the crowd and embark on a truly relaxing pre-flight experience with the London Heathrow Plaza Premium Lounge. Whether you're traveling for business or leisure, this sanctuary offers comfortable seating options to suit every traveler's needs. Indulge in a delectable range of food and beverages throughout the day, from hot breakfasts, pastries, and salads to light meals, sandwiches, and desserts. Enjoy soft drinks, juices, alcoholic beverages, freshly brewed coffee, and a selection of teas. Stay connected with complimentary high-speed WiFi and be entertained with international TV channels. Unwind with a glass of champagne and exclusive tapas at the champagne bar. This oasis of calm provides the perfect start to your journey, ensuring you are refreshed and ready for your next adventure.

About this experience

  • Free Cancellation For a full refund cancel at least before the start of your booking
  • Suitable for 1-9 Participants
  • Self Guided Experience
  • Wi-Fi connections & Flight information
  • International TV channels, newspapers, magazines
  • Comfortable seating area
  • 3, or 6 hours to utilize the facilities of the lounge (depending on option selected)
  • Selected Alcoholic Drinks (Not Available in Terminal 3 Arrivals)
  • Selection of food and drinks
  • Massages and treatments (available to purchase)
  • Private resting suites (available to purchase)
  • Premium drinks and spirits are chargable

How long before the event do I need to book?

  • You can book at any time before the event

Vouchers accepted in the following formats

  • Mobile

More about this experience

Introduction

Experience ultimate relaxation and comfort at the London Heathrow Plaza Premium Lounge. This premium lounge provides a serene sanctuary for travelers seeking solace from the bustling airport atmosphere. With an array of services and facilities, including comfortable seating and a diverse selection of food and beverages, this lounge is the perfect place to unwind before embarking on your next adventure.

What to expect?

Indulge in a pre-flight experience like no other. The London Heathrow Plaza Premium Lounge offers a range of comfortable seating options to cater to every traveler's needs. Whether you're on a business trip or heading to a dream destination, expect a tranquil and relaxing atmosphere that guarantees a stress-free start to your journey. Satisfy your appetite with the lounge's delectable food and beverage options available throughout the day. From freshly prepared hot meals to a salad bar, and from freshly brewed coffee to a selection of alcoholic beverages, the lounge ensures that your cravings are met. Stay connected with complimentary high-speed WiFi and enjoy international TV channels, newspapers, and magazines for entertainment and leisure reading.

Who is this for?

The London Heathrow Plaza Premium Lounge welcomes all travelers seeking a premium airport experience. Whether you're a solo adventurer, a business traveler, or a family on vacation, this lounge caters to everyone's needs. It's an ideal space for individuals who value comfort, relaxation, and excellent service. Regardless of your destination or purpose of travel, this lounge offers a haven for all.

Why book this?

Booking the London Heathrow Plaza Premium Lounge guarantees a multitude of unique selling points and advantages. Escape the crowded airport terminals and immerse yourself in a tranquil oasis. Enjoy the convenience of comfortable seating, delectable food and beverage options, and a range of entertainment choices. With complementary WiFi, international TV channels, and a selection of newspapers and magazines, this lounge ensures you stay connected and entertained throughout your visit.

Good to know

In addition to the lounge's impressive offerings, it's important to note that massages and treatments are available for purchase, providing an extra touch of luxury and relaxation. Private resting suites can also be reserved for those seeking additional privacy and comfort. While most food and beverages are included, premium drinks and spirits are chargeable. Rest assured that the London Heathrow Plaza Premium Lounge has thought of every detail to enhance your pre-flight experience.

Reviews

Travelers who have experienced the London Heathrow Plaza Premium Lounge rave about the tranquility and comfort it provides. They appreciate the extensive food and beverage options, praising the quality and variety. The lounge's attentive staff and impeccable service leave customers feeling pampered and well taken care of. With positive feedback regarding the cleanliness, ambiance, and amenities, visitors consistently express their satisfaction with the lounge's performance. It's clear that this premium lounge has set the standard for airport relaxation and luxury.

Reviews

(246)

2.5 (246)

liamfP2649BF

Absolute shambles, you would be better off in weathspoons!!! Save your money Used the lounge at 7pm, completely overcrowded, nowhere to sit, no food, when I asked if it would be replenished the staff member said, word for word “No” and walked off into a back room. Beer included in the price was a warm bottle of carlsberg, any other drinks are on the premium list and cost extra. Paid £80 for two people for a lounge pass, no seat, no food… essentially paid £40 for a bottle of beer each. Asked for a refund and was told to email, I have been offered a complementary visit next time I travel. I’d never use this service again.

briansL4560HU

Foods not that great, only one shower room plus the lady behind the bar was a bit rude. Luckily, Mill one of the waiter made conversation with me. He was great and attentive to the needs of customers.

hadassahm810

Willfred was very attentive and helpful. Traveling solo is not easy at times. Wilfred offered to order my drink from the bar to avoid me leaving my luggage unattended. Ad a traveler this elevated my whole experience in the lounge. Thank you so much Wilfred. 😊

8nikitah

Neeta was incredibly help and kind and served me throughout with a smile! Very pleasant first stay at an airport lounge! 😊

MyGrandDesign

The quality of this lounge in Terminal 2 has dropped significantly in the last couple years. They are more interested in packing every seat instead of caring for the patrons. The service is abysmal. I use the lounge 4-6 times per year for the last number of years. On my most recent, and potentially last trip I paid 45 Pounds for 2 hours, barely finding a seat, there were piles of glasses and plates on every surface, leaks from the coffee machine, and running out of food. I don't come here for the food usually though it used to be a lot better. I like that I can get off a 12 hour flight, sit down have a coffee and go for a hot shower. I have done this every time I came. I went to the desk to arrange a time. There was a queue out the door about 15 people deep. I don't know where they planned on squeezing them in. I asked about my shower eventually to be told. "Shower is extra, £25". No, it's not extra, I told him, it's included. I got told again, louder this time, and in front of a staring queue. I started to walk away, embarrassed. I said it must be a new policy then because I've always had a shower included. "What card you use?" He said. "What card, smart card, priority, what card". Cash, I told him. I didn't use points, or loyalty programs or vouchers. On the way back to my seat he told me "yes, cash has shower included". He didn't have the manners to apologise or even say it in front of others. After my shower I went to the bar. My entry includes 2 "premium" drinks. So I picked a bottle of beer and the barman sneers at me "You must pay". I told him no, I don't. "It's not free, you must pay". I tried to show him my receipt so he could see that I didn't have to pay (rather, already had paid for). He snatched it out of my hand, looked, got my drink, put it on the counter and walked away. This place has become an absolute farce.

K5608DQwilliamj

We have visited many airport lounges at various airports and this is by far the worse. At a cost of £160 the following was available. Apart from the soup (which is not available due to a shortage of soup bowls) the only food available is curry, one vegetable and one chicken thigh with aniseed. Bread rolls are stale. Fruit Salad is a clementine . Only draft beer available is NO longer available. And to top it all the WiFi isn't working. Absolutely terrible and we will not be returning.

sarahibz

Appalling. Dirty toilets, non - existent seating - all reserved booths with peeling pleather’ terrible food, rude service. I guess the influx of companies offering airport lounges have impacted on this once esteemed service. This ‘lounge’ is in no way a pre-flight sanctuary. You are better off staying in the main airport seating areas. The staff are beyond rude, grumpy - not surprising seeing as to the horrible environment. Save your money.

heloisaf441

Excellent service! Comfy chairs too. Pleanty of food and drinks. Custumer service was also bery good. I would recommend it.

834alang

Is all interior of the building so no outside windows, food was ok, the main issue was being charged for vodka from the bar! Gin and Whiskey were included but vodka was excluded from the inclusive price paid for the lounge. I had pre-booked the lounge for a relaxing place before my travels, but my experience was not brilliant.

Navigate625483

Staff not very welcoming and were quite abrupt. Food and drink selection very poor with very restricted selection available. Bar staff were particularly poor compared to our experiences in other lounges at other London airports.
Collected by Evendo, Tripadvisor & Viator
2024-03-28 12:26