Tour di Genova e gita di un giorno a Portofino

The walking tour of Genoa was very informative. Santa Margherita and Portofino were very beautiful as well.

It was chaotic in Portofino trying to leave on the ferry. One couple was almost left behind if fellow passengers hadn’t seen them. Portofino was very crowded too.

Had a wonderful time on this tour! The tour guide, Antonella, was so friendly and funny. She spoke English very well and has great knowledge of Genova and it’s history. The trip was well planned and organized. I had such a great time, I highly recommend!

A very enjoyable tour. Great Information and ease of travel was safe and fun. Tour guides were easy to communicate with and very helpful.

We went on this tour on 21st Sept. The bus arrived late and then by the time we walked to the bus it was already 9:45 and the tour was due to start at 9:30. The bus then took us to a lookout we had a chance to take photos by the time we got back down into the main part of Genoa we had been on the bus for about 40 minutes. This was then we assume supposed to be the start of a 2-hour walking tour that was advertised unfortunately this was not meant to be as by 11:10 a.m. the guide advised us that we were now having a 1-hour and 40-minute break he had shown us a couple of places but mostly said just go back and see them in your own time the tour had only been going for 1-hour and 20 min and we were now having a 1-hr and 40-min break this was ridiculous and definitely not what we paid for. After meeting the guide again we walked for 10-minutes to get back on the bus and then proceeded to have an appro 1 hr ride to our first stop, Santa Margarita. During the bus ride the guide proceeded to play on his phone occasionally show the driver who was still driving something funny on his phone and then went to sleep. When we arrived at our destination we were then told we had a one and a 1/2 hr break and our own time in Santa Margarita. We met our guide again spent 30 mins in a queue to get on a ferry to go round to Portofino where we were then told we had another one hour break where we could wonder round on our own time. After meeting our guide again when we were told to queue for the Genoa ferry. Unfortunately the ferry was late and we spent about another 30 min in a queue. We were then ushered onto the ferry by our guide with no tickets and told that we were going back to Genoa and we would arrive back about 6:30 and make sure you get off at the 3rd stop it was actually the 4th stop so not sure what would have happened if we had have been asked to produce a ticket. The guide just left us . This tour who was the most disappointing tour I have ever been on it was nothing like was advertised the ferry back to Genoa was so crowded we could not move let alone get near a window to take any sort of photo we were not told that will be put on a public ferry. We were however told that we're would have a cruise back from Portofino We have basically paid $150 each to be transported on a bus and a very crowded ferry. We did not get a 2-hour walking tour as advertised we got 30 minutes and the guide was unprofessional and lazy. We are requesting a FULL refund. Please advise .

We went on this tour on 21st Sept. The bus arrived late and then by the time we walked to the bus it was already 9:45 and the tour was due to start at 9:30. The bus then took us to a lookout we had a chance to take photos by the time we got back down into the main part of Genoa we had been on the bus for about 40 minutes. This was then we assume supposed to be the start of a 2-hour walking tour that was advertised unfortunately this was not meant to be as by 11:10 a.m. the guide advised us that we were now having a 1-hour and 40-minute break he had shown us a couple of places but mostly said just go back and see them in your own time the tour had only been going for 1-hour and 20 min and we were now having a 1-hr and 40-min break this was ridiculous and definitely not what we paid for. After meeting the guide again we walked for 10-minutes to get back on the bus and then proceeded to have an appro 1 hr ride to our first stop, Santa Margarita. During the bus ride the guide proceeded to play on his phone occasionally show the driver who was still driving something funny on his phone and then went to sleep. When we arrived at our destination we were then told we had a one and a 1/2 hr break and our own time in Santa Margarita. We met our guide again spent 30 mins in a queue to get on a ferry to go round to Portofino where we were then told we had another one hour break where we could wonder round on our own time. After meeting our guide again when we were told to queue for the Genoa ferry. Unfortunately the ferry was late and we spent about another 30 min in a queue. We were then ushered onto the ferry by our guide with no tickets and told that we were going back to Genoa and we would arrive back about 6:30 and make sure you get off at the 3rd stop it was actually the 4th stop so not sure what would have happened if we had have been asked to produce a ticket. The guide just left us . This tour who was the most disappointing tour I have ever been on it was nothing like was advertised the ferry back to Genoa was so crowded we could not move let alone get near a window to take any sort of photo we were not told that will be put on a public ferry. We were however told that we're would have a cruise back from Portofino We have basically paid $150 each to be transported on a bus and a very crowded ferry. We did not get a 2-hour walking tour as advertised we got 30 minutes and the guide was unprofessional and lazy. We are requesting a FULL refund. Please advise .