Residence Inn Tustin Orange County

We have stayed here several times with this last visit being our third, and second with our baby. There are cheaper options available but we like how consistent, clean and safe it is here. We like the location as it's close to family and not too congested an area. It is under the path of the airport and near Hwy 55 but the noise isn't too bad. If you're used to a rural area, this may be a change for you. There isn't too much nearby to walk to: a Starbucks, FedEx store and a Korean restaurant that we haven't tried yet. You will have to drive to other stores and restaurants. We like the size of the rooms and the perks of having our own kitchen, especially with the baby. A pack n play fits nicely in the "living area" and I like being able to wash and store bottles, baby food etc. The half court, pool and pet friendly amenities are also nice. You do have to pay for parking, which we don't much care for but that seems to be the way of things in southern CA. It is not a secured lot. Rooms are always clean and staff is friendly. The included breakfast is usually perfectly fine. Your standard hotel breakfast of cereal, breads, oatmeal, yogurt, fruit, juice, coffee, make-it-yourself-waffle and some hot foods that usually include egg, some form of sausage (sometimes turkey) and one other entree. They are currently doing some remodeling/renovations but that didn't bother us. I wish they would add USB chargers by the bed but they are located on the desk. A little inconvenient but not a deal breaker. What did bother us is that we requested extra pillows and more toilet paper after our first night. I called in the morning and let the desk know when we'd be out of the room. They said no problem but they never delivered. We got back in late and I had to send my husband down to the desk at 9PM to get toilet paper. I can live without extra pillows but TP is sort of non-negotiable! That kind of soured our feelings on the property a bit. Not sure if there was some miscommunication somewhere or someone didn't pass on the task. The next time we visit family we may rethink staying here. We'll see.

Descent rooms. Had a 2 bedroom suite. Rooms modern, but moderate wear and tear. Rooms could be cleaner. My wife went and bought cleaner and paper towels to clean our room to a basic level of cleanliness. Overall a good location if getting procedures done at HOAG hospital (6-7 miles) John Wayne airport 5.2 miles. Biggest complaint is the Hwy 55 right out the back is similar to a NASCAR track most of the day and night. Very loud and wakes you up. Bring a noise machine if you want to sleep. Nice pool, friendly staff.

So I had to stay here due to mold remediation going on at my apartment. I didn’t have a choice in hotel. These rooms are all NASTY. Like straight up they don’t vacuum, dust, mop, or scrub ANYTHING. And I would know cause I cleaned the room myself before I moved my stuff in, and my vacuum tank is full, rags brown with dust, and mop water filthy. I have severe anaphylactic allergy to black mold… and I’ve had to move rooms twice now cause of that reaction. There’s mold all behind the caulking. And you can easily tell cause 1) they do it so frequently to cover up the mess that it peels off after 1 shower and 2) you can literally see the mold showing through it. There’s obvious mold on the toilet, causing me more reactions. I’ve legitimately been sleeping outside with my things in my car, and only coming in to pee and sleep for a couple hours at a time. Can’t even stay in the room longer than a couple hours without becoming completely sick. There’s also ants coming from behind the sink area, and the structure of the place is warped in every room from lack of humidity control.