Sunset & Stargazing Experience from Teide

we booked this last minute after wanting to drive up ourselves and being unable to - this ended up being the happiest accident ever! the coach picked us up near our hotel and the tour guide, Ozzi, was so funny and informative the whole way. He had many jokes to hand and kept spirits high the whole time with his quick wit (and impressive bank of languages!) that kept everyone laughing on our journey up Teide. We stopped part way up to have dinner, and despite it being very misty and cold, the food was amazing and the company was excellent. We thought we would miss the sunset due to the mist, but we managed to catch it setting from above the clouds at a gorgeous vantage point near where we would get to see the stargazing. The stargazing itself was incredible. Not only did they set up 4 telescopes, Ozzi talked us through everything we were seeing, pointing out satellites, stars, constellations, and even shooting stars when they appeared briefly! he taught us how to take pictures of the stars with our own phones to have the best shots possible, and took pictures of the moon through the telescope for our memories. The caterer was also here for this part, providing beer, snacks, and the best hot chocolate I’ve ever had. (A point as well; when we went the caterer had forgotten a card reader, so always have cash on hand just in case as it’s so easy to forget cash in favour of card!) All the people who were involved with the company were incredible, from the tour guide Ozzi, to the driver, the caterer who spent time showing me stars and satellites, pictures of planets he’d taken through the telescope before, and who was great company despite neither of us speaking each others language. This is a must see if you love the stars. You’ll never have another trip like it, in an area where there are no planes flying overhead, in one of the most scenic places I’ve ever seen. Thanks again to the Tenerife Stars team, you were all amazing!

Was stupidly disappointed with this excursion!! We were sold tickets on the guarantee from ticket seller that the day they put forward would have no clouds as they used a specialist app that is completely accurate and we would always be higher even if they were. This was false information and I spent €140 euros to sleep on a cold wall whilst we waited for something to happen. We were picked up by a tiny overflow bus as if they over booked that had rows of three seats and separated me from my partner for the entire journey part! When we arrived for food we were seated in long tables of 12 like something from the last supper and forced to be crammed in with random people we did not know. For someone who is majorly anxious and mildly autistic this and the bus ruined my mood for the evening and had me way out of my comfort zone. We had one bottle of water on the table that was finished by other customers and the only thing I would drink (I stay away from alcohol and fizzy pop!) and when I asked for a glass I was told to go and buy some from the bar. Like everyone around me weren't overflowing with free drinks. The pictures of the sky provided were NOT what we saw and I believe they give a false pretence as to what you will actually get for your money. Essentially we paid €70 per person to look at the moon and a couple of starts through a telescope as the meal was so bad we didn't eat it!

Amazing Excursion-MUST DO Firstly the meal. What an amazing way to get families all talking and building friendships sitting together in a very beautiful setting. The food was nice and traditional, friendly staff and very fast service to say how many people were there. The coach - picking people up at their individual hotels - was also an amazing thing to do. You can get nervous booking an excursion on the street, but the communication from your company was fantastic. The coach trip was beautiful in itself, and the regular stops really broke the journey up. The stargazing was the best thing I have ever done. Its hard to please teenagers, but now they want to do it more when we get back to the UK. You have invested in the equipment and what amazing views. We learned so much. In a world where we're we look down at our phones constantly, you have made my kids look up and see how beautiful the world around us is. Finally, Aussie the host. This man is special and an amazing asset to your company, he is funny, informative and very very knowledgeable, he looked after the whole group none stop, he Controlled the crowd perfectly and actually made this stunning trip even better. We felt sorry for the other group missing out on his performance lol. From the bottom of our heart thank you for making us have an unforgettable trip and we look forward to seeing the pictures. We try to come to Tenerife every 6 months and we will be back to enjoy another evening with yourselfs. Thank you again Anthony and Family

Went on the sunset/stargazing tour with Tenerife Stars. We didn't realise that due to a meteor shower event the night we booked, the national park had many restrictions. We were texted and told that this would mean we would not be going to a restaurant but would be provided with catering. We thought this would be okay. We left our hotel at 4.30pm. We stopped at a restaurant to pick up the food (didn't get off coach) and went to our first stop off point, arriving around 7. We were stopped at a road lay by, sat in the sun and told to take photos. We were offered chicken, rice and bread on a paper plate and basically told to eat it stood up or sat on the hot floor. My friend and I did not take the food as we were concerned about how it was stored in just a cold box on a hot bus. We were given sprite or water and a banana as dessert. Considering we were told when purchasing tickets that we were getting a '3 course meal' in a restaurant, this was very disappointing. We stayed here for over an hour without any access to a toilet. Over 3/4 hours without a toilet. Most of us were bored, hot and dehydrated. The views were amazing, but over an hour in one lay-by was not necessary. We then went to a second destination which was a hotel car park. We were finally able to use the toilet. The hotel charged me 2 euros to use the toilet as one of the first people, but stopped asking anyone else later on. We were initially told we were staying for 45 minutes? But this changed when ozzy said we would not be moving as the sunset watching location was closed. Again, a lovely experience to watch, but 2 hours in one location was too much, and we just weren't prepared well enough for it. We should have had more information. Air quality is poor and we should have been made aware of this as my chest was very tight and due to a health condition, I did not feel very well. We finally went to the stargazing experience at 9:10. This lasted until midnight. This was the only good part of the tour. Ozzy shared great information and we saw constellations, planets, shooting stars etc - with telescopes. We had bought lots of layers as we were told it would be freezing up Mount Teide. This was definitely not the case and we carried this for no reason. Unfortunately, my friend came down extremely sick during the tour with extreme sickness and diarrhea. When I expressed that we needed to leave early, ozzy was unsympathetic and was very rude to my friend - telling her to use a bush. (In the pitch black, on a cliff edge). I understand that the lack of toilets was not his fault, but the government's. My issue is with his lack of compassion and rudeness 'you want me to stop the tour just so you can use the toilet'. He had several tour drivers who could have taken us back and they took our place on the coach. After begging to be dropped to our hotel first, ozzy said he would try. He made absolutely no effort to do this and my friend felt degraded having to stop the bus and go to the toilet behind yet another bush by a cliff edge. More information needed to be given prior to this excursion, and the lack of sympathy for someone Ill and in pain was disgusting. A person was nearly left at the final destination point when the bus started leaving without checking everyone was on board, there seemed to be no health and safety precautions in place at all. Dangerous and unfriendly. Would never book with tenerife stars again.

What an amazing experience! The tour guides were very knowledgeable and entertaining! We started with great Canarian food and saw the most stunning views! We loved this and Tenerife Stars helped make it great!