Visit the Etruscan underground Heritage Site of Tarquinia

We had multiple tours booked through Viator but never dealt with such an awful and unreliable company as MyloveItaly Travel. We were looking forward to seeing Etruscan Site in Tarquinia on May 9, 2024. We came to the meeting point on time, but the guide was not there. The meeting place is very small, so we couldn't miss him/her. We called this company multiple times and left a text on their phone listed on our ticket, but nobody responded. We called Viator rep, but he couldn't reach anybody at this company. So he offered us a refund which we received in a while. But MyloveItaly never contacted us with any explanation or apology. Needless to say, our day in Civitavecchia was ruined.

We had the most fabulous day. We were the only ones on this tour and Andre did not cancel even though it was a public holiday and a last minute booking. Andre was knowledgeable and sensitive to our interests. He gave us do many insights into the Etruscan’s lifestyle. He also recommended the most delicious place for Lunch where we were treated to a special menu with wine for a very reasonable price. Would thoroughly recommend this tour if you are at all interested in visiting a truly magical place.

This was by far the worst tour I have ever taken on Viator. We booked several months ago for the 10:25 tour and got confirmation the day before, the tour but once we got to the meeting spot there wasn’t anyone there from the tour company. I had to turn my cell data on and call them. They said they were sending someone in a white car. After about 15 minutes later she parked around the corner and my husband noticed and went to make sure that was our guide. Total wait time 40 minutes. The tour started off ok with a trip to the necropolis, but then the lady, Irna, dropped us is town with another younger lady, Sara, who was sprinting though the town and up and down stairs, although I have had a recent injury and need to walk with a cane. It was only 3 of in the group, so there was no need to hurry. She did not accompany us in the museum although the signs were only in Italian. The crowning blow however, was there wasn’t any private transportation on the way back. We were put on a public to be taken to Civitavecchia. The guide did not accompany us and the dropoff point was not the same place as the pickup point ( where the cruise ship shuttle busses were). We started walking looking for the shuttle busses and no one we asked knew where they were. After an hour walking through the terminals getting hopelessly lost, I had to call the agent listed on the cruise ship flyer and he called a taxi for me that cost 35E Truthfully I was so happy to get that taxi, I would have paid more. This company is completely irresponsible picking us up 40 minutes late, and even more egregious, sending us on our way without supervision or at least directions.

This was a nice alternative for a cruise stop in Civitatavecchia instead of a schlep into Rome. The tour guide lives in Tarquinia and was very knowledgeable about the city's history and the Etruscans. The city predates Rome and was very interesting. There was a lot of walking on a hot day, and I was the only person taking the tour. Most companies would have canceled due to not enough participants (this happened to me with three other booked tours), so I was glad this one proceeded as planned.

The excursion was not as anyone would expect. We were dropped off at the site and given no information. Then we had to walk in the 35 degree heat to the second site as the bus had left! The tour assistant was nice but inexperienced. There was very little English at all. What could have been a very interesting excursion turned into a real mess!