Adonis Paris Sud

Upon arrival on the first day, I was greeted by an extremely unpleasant receptionist, who was neither smiling nor professional. Once in the first room: • the light barely worked, • dirty floor with mold, • dirty bedding, • walls and bathroom covered in mold, • unbearable odor, • strong suspicion of bedbugs. I immediately went back down to reception. We were moved to a different room and told we'd been upgraded. The result: exactly the same scenario, or even worse. The room was dirty, uncleaned, with bloodstains on the towels, mold everywhere, and a foul odor. I had to ask for a broom to clean the room myself, as it clearly hadn't been cleaned and the previous occupants' mess was still there. As for the housekeeping staff: I encountered a very haughty man and woman who stared at us in a very inappropriate manner. When my husband left, the man rushed into the elevator with me, giving me looks that made me feel utterly unsafe. I then spoke to another woman at reception, a very kind woman (the only one), who advised me to send an email requesting compensation. I was flatly refused. The manager clearly treated me like an idiot, telling me that since I had been upgraded, I wasn't entitled to any compensation and that if I wasn't happy with the room, I should leave immediately (the room was non-refundable). So, according to them, even if the room was dirty, unsanitary, and unusable, it didn't matter. The worst part was that they made excuses for the lack of cleaning. Regarding the yellow stains on the floor and in the bathroom (urine and mold), I was told that "it was curry left by an Indian family." A racist, shocking, and unacceptable response. As for the blood on the sheets and towels, there was no valid excuse. The message was clear: you were upgraded, so keep quiet. I should mention that I was in Paris for urgent family reasons and that I have a disability. Despite this, I was never listened to or taken seriously, despite reporting the issue five times. A cleaning lady even told me that the cleanliness of this hotel is a disaster. The only "gesture" was a refund of the tourist tax and a hypothetical discount for a future stay… obviously, there's no way I'm going back. Not to mention the constant noise: shouting from morning till night, no soundproofing between rooms, impossible to sleep. Whatever you do, don't go to this place. It's a real dump.

This hotel is a great budget-friendly base in Paris. The location is fantastic with easy access to public transport, and the rooms are well-stocked with everything you need. On the downside, the rooms are visibly worn out. Unfortunately, the smell of smoke from other guests (and a burnt floor) was a problem. My main issue was the broken heating, which left the room rather chilly. IюA good cheap sleep if location is your priority, but don't expect luxury or perfect comfort.

Hello, I'm sharing our experience at this hotel. The rooms are quite run-down, the towels often have suspicious stains, but the most horrifying thing is the presence of cockroaches in the apartment. No compensation was offered; quite the opposite, in fact.