Aldeia Do Mar Hotel

Excellent. Totally worth it. Excellent beach.

We would like to register our disappointment with our experience during our stay. The hotel was not at full capacity, and yet we were informed that it would not be possible to change rooms. We felt there was not even an effort to check for alternatives in the system, which demonstrated a certain lack of flexibility regarding our request. The room provided was the last one, located in the middle of the woods, accessible only by stairs. We have problems with our meniscus (knee), which is why we requested, from the beginning, a change to a ground floor room—something we believed was possible, considering the hotel's occupancy. Another point that caused us discomfort was the construction noise, precisely during a high season when guests seek rest and tranquility. This directly impacted our experience. Furthermore, the layout shown in the reservation photos did not correspond to what we found upon arrival. We had the same last name on the reservation, i.e., sisters, and even so, the room was not prepared as advertised. The setup of the camp bed—which wasn't even an extra bed—took over 30 minutes, which was quite frustrating, as we came specifically to rest. We also faced constant problems with the internet signal, which dropped out frequently. Access only worked inside the apartment and, even then, with frequent drops, which caused further inconvenience during our stay. On the 20th, a torrential rain began, and we had to throw the pool towels inside the apartment because of the leaks; there were several. This hotel was recommended to us by friends who had stayed there previously and had an excellent experience, which further increased our expectations. Unfortunately, we believe we weren't as lucky, which is a real shame. However, we would like to extend a special thank you to Alessandro, the head of security, and João Guilherme, from the restaurant, who were always very attentive, polite, and helpful, doing their best to serve us in the best way possible. We hope this feedback will be considered to improve the experience for future guests.

A very nice hotel facing the sea with direct beach access. The breakfast is fantastic and the staff are excellent. |The hotel is a 5-10 minute walk from the main street and 15-20 minutes from 3 superb little beaches.|The only minor issue, which was subsequently resolved, was the Wi-Fi connection.