ALEXANDER HOTEL

I was very disappointed with my stay at Hotel Alexander and would not recommend it, especially for business travelers or anyone expecting a quiet, functional hotel experience. First, the hotel is disengenuous with its marketing of a large modern building - the hotel is only 2 bottom floor of a major office building making it very busy and loud. The space is extremely small and feels oddly deserted, more like a private building than a full-service hotel. This alone wouldn’t be an issue, but it contributes to an overall lack of atmosphere and amenities. The biggest problem was noise. There was loud construction during the day, making it impossible to work from the room. This was especially frustrating given that the hotel has no business center or designated workspace, so there’s nowhere to escape the noise. To make matters worse, we were woken up at 3:00am by extremely loud window cleaning, which is completely unacceptable at a hotel charging premium rates - another issue being part of a larger office building. The room itself had multiple issues. The shower did not drain properly, causing water to pool quickly, and the WiFi was unreliable, cutting in and out and further complicating any attempt to work remotely. As a remedy the staff offered for us to move rooms, but the noise and distractions persisted. Overall, the hotel feels unprepared to host guests who expect basic comfort, quiet, and functionality. Between the constant noise, lack of amenities, and maintenance issues, this stay fell far short of expectations. For the price and location, there are far better options in Mexico City.

Love the room! It’s modern and spacious I was curious about the meaning behind the naming of the room (after clock time instead of numbers) so I raised the question to the receptionist when checking out. I then learned it’s name was inspired by the hotel owner’s singer son’s album “11:11” which is then the largest room or the hotel among the 26 rooms. Yes, it’s a boutique hotel with very limited number of rooms. That also explained why the hotel doesn’t have a traditional front desk/concierge or big dinning area or gym ( I saw someone complained about the small gym lol). I’d say both dinning and gym are equipped and designed well enough to accommodate a comfortable stay. We didn’t end up figuring out how to turn on the heat in sauna room tho, so I suggest ask them before you go. Overall it is a very pleasant experience staying at Hotel Alexander!

Excellent place, everything was very impressive.