Altamont Court Hotel

The room is good, besides the water doesn't get too hot. Its more of a lukewarm temperature thats kinda inconvenient. Breakfast is good, but I ordered the ackee and saltfish and people who ordered after me got their ackee and saltfish before we did. I had to wait an hour for them to serve me my food. When I asked for more water I didn't it until the 3rd time I asked.

First of the 2 receptionist was very pleasant and accommodating, my horrible experience happened from inception where I was told I can only check in at 130.so I went to get some stuff and came back, when I reached back the room was so called ready. Upon reaching the room, the ac, safe phone hot water wasn't working, the TV is a total waste as it grainy and always breaking up. Called them they said they can't do anything about the safe and phone, they did fix the ac though. So I paid for breakfast for 2 days and then I realized that my flights were very early. So I asked one of the lady's in the restaurant if I can have 2 packets of instant coffee and creamer as I wouldn't be there for both breakfast, so plainly told me that I have to buy it but breakfast time its free, so I explained again, she said there nothing ahe can do. At this point I told the receptionist who called her and asked her to gve me the coffee she told her to gve me 2 packs, got to my room and only got 1 coffee. Later that evening I went to the restaurant for food, the looks I got from her , if looks could kill I'd be dead, so I decided not to buy food there, so I ordered food, it soo happened as my food reached at the hotel she saw me collecting it as she was bringing food for the receptionist. Needles to say she was rolling her eyes again .I was supposed to back to Jamaica at that same hotel and I cancelled it because of the experience and I came straight back hme. Horrible experience for a first time visit to jamaica. Really don't care to visit again ever. FYI if management is reading this u need to gve those girls in reception and the bar lady an increase in salary the person whose runny the kitchen don't let her deal with customers, my experience was soo bad I canceled my flight back there. So just imagine how bad it was

The facility is rundown, everything looks very dingy, there is an obvious lack of maintenance. The first room I was given was dark and musty and had dead bugs in the bathroom. I was given another which was in a construction zone there was constant hammering and drilling. To compound the issue the so called hot water was barely lukewarm. Their solar heating system sucks. Staff did not care and there was never an apology. To add insult to injury there was a tv the size of a postage stamp on the wall.