Azur Luxury Lodge

Amazing views all over the lodge!!! Breakfast and canapés on the afternoon were excellent! But, the staff made a GREAT difference! Every one of them were friendly, professional and really made our visit better! Loved our experience at Azur! Keep up the excellent work!

Azur has a truly incredible view and the service was excellent. The private villas are large and private. Breakfast and pre-dinner drinks and canapés were included. But I think Azur fell slightly short for the price point. Like I said, service was excellent and all the managers-on-duty were great, especially the girl that liked to tuck half her shirt (I wish I remembered her name). Everyone else was eager to please, but seemed like they were still being trained. There is a private shuttle service to the CBD, but it's in a Hyundai (a hotel across town uses a Bentley) and is a bit awkward to request. There is also a GIANT HILL down to the villas that really gets the heart pumping on the way up and tests your knee and footwear integrity on the way down. There was a golf cart that was not offered to us on the way down or up (but they did shuttle our bags). Breakfast, drinks, and canapés were complimentary. There is not a restaurant on site for dinner. The canapés were fantastic, drinks were standard, and breakfast ranged from okay to disappointing. Between two breakfasts, we ordered the waffle, braised pork mince, eggs Benedict, and avocado toast dishes, and added bacon, hashbrowns, and eggs. Things seemed to be made to order, and espresso coffees were as well. The waffle was incredibly thin and looked like it came from my cheap waffle iron at home. It was also dominated by fruit, fruit butter (?), and a fruit spread. The braised pork mince comes on a slice of sourdough that becomes a total soggy mess. The hashbrowns were some kind of premade, probably frozen pucks. The canapés on the other hand, looked and tasted the part. They should have the canapé chef work breakfast. The folks making coffee were clearly new to doing so. Petty, but they couldn't produce even the basic heart shape on a flat white or latte. They also ran out of oat milk, and their cow milk tasted weird. The views really were stunning from both the villas and the main lodge. I'd say they are the best in Queenstown, but I obviously haven't stayed everywhere. The villas are also remarkably private. They are totally isolated from each other with sufficient separation via landscaping. The interiors of the villas are plenty spacious but largely uninteresting and trending towards outdated. This review probably seems petty but was written through the lense of someone who does not book luxury accommodations regularly and was splurging for a honeymoon. We also stayed in another hotel in Queenstown that was a third of the price per night. It was a conventional hotel, not as private or as large with not as good of a view, but still 90% as good. Their service was good, their rooms were modern, and their on-site restaurant provided a much better (included) breakfast. Given the price, we would probably opt for the other hotel if we were to do it again. I'm glad we got to see the view, but this will be a one-and-done for us.

If you’re looking for one of the best luxury accommodations with truly exceptional service, look no further than Azur Lodge. We stayed for four nights during our elopement in New Zealand, and the experience was unforgettable. The staff was incredibly kind, attentive, and genuinely caring. Every request we had was met with thoughtful effort and a smile. The attention to detail was remarkable, and the view from our villa was breathtaking—so stunning that we actually held our vow ceremony right there after a last-minute weather change. It ended up being perfect. We would 100 percent recommend Azur Lodge to anyone seeking a beautiful, memorable, and seamless stay.