Belvedere Wellness Hotel Marianske Lazne

Unfortunately, there were no seating/relaxation options in the swimming pool. The staff were very friendly and accommodating.

Beautiful environment, nice staff, perfect location. We really enjoyed the ladies ride. Thanks :)

The only good things about the hotel were its location and the friendly staff. There's nothing else good about it. There's no spa, just a small pool with a jacuzzi that didn't work, and it hasn't been cleaned in a while. There's no common area like a lobby, either, so there's nowhere to hang out in the evenings except your room. The hotel rooms are outdated and haven't been renovated in a long time. The carpeting inside and outside the hotel and rooms are old, and there's a musty smell that's masked with foul-smelling air fresheners, making it worse. There's no ventilation in the rooms. But what shocked me most was when we arrived for dinner an hour before the end and found that there was no food left. There was simply no food: no salads, no vegetables, no meat, no fish, just boiled potatoes and pasta. After I complained, they brought me croquettes and chicken pieces in batter, even though I'm not supposed to eat those. And that's what a restaurant in a 4-star hotel offers an hour before the end of dinner. It was incredibly humiliating to stand in front of an empty table. I've never seen such treatment of guests at any hotel. The room we booked (in the photo) was large and bright, but they put us in a tiny attic room with stinking, musty air and dusty wall lamps. This hotel and its service don't live up to a 4-star rating; it doesn't even reach 3-star standards. Even though we stayed during the off-peak season, the prices weren't low. Based on many criteria, including price-to-service ratio, I'd give it a 3.