Bespoke Trendy Hotel Hanoi

We got a very friendly welcome great help from the girls at the desk On our second stay we got a room with a window what made our stay a real pleasure. The Hotel is in a very busy area in a quiet beautiful old street. Great breakfasts. At the buffet not enough vegan options - but you can order à la carte very tasty dishes. Great service. Sadly i lost all the pictures i took of the reception girls . There is a sister Hotel nearby- i actually mixed them up …. it’s the same name but “Boutique” is added to the name. I booked the wrong dates and couldn’t change my booking and the manager helped me to book again without the cancellation fee. I really advise to book directly with the Hotels!

This was my second hotel during my stay in Hanoi, and I had such a lovely experience here. The staff were incredibly kind and thoughtful. When I checked out, they even covered my cab fare to the airport and gave me snacks for the ride, then came out to wave goodbye. I truly didn’t expect that and it meant a lot. I told my husband about it and he said it sounded like the kind of service you get at a luxury resort in the Maldives. They also provide a very helpful hotel map with lots of local food and sightseeing recommendations, which I found really useful for exploring the area. The breakfast was great too. They serve freshly made pho (beef or chicken), usually a daily special, Vietnamese coffee, and a nice selection of fruits and juices. One small thing to note is that the walls are quite thin, so you can hear doors opening and closing in the hallway. I mentioned in the survey that my sleep quality wasn’t the best because of that, and the staff were very attentive and apologetic. That’s actually when they offered to cover my taxi to the airport, which was such a thoughtful gesture. For comparison, my first hotel in Hanoi was located closer to the center, so everything was within about an 8-minute walk, but they didn’t offer the same level of hospitality or local guidance. Overall, the warmth and service here really stood out. I would definitely recommend this hotel to anyone visiting Hanoi.

We stayed two Nights at the Bespoke Trendy Hotel in Hanoi, the Room was spacious, everything was clean, the Breakfast was very diverse and plentyfull. But the best was absolutely the whole Staff, from the second you enter, they go above and beyond to help you. Also the Location is very good, it is in the Old Quarter but on a quieter Street. The famous Trainstreet isn't far either. We would definitly come back, if we visit Hanoi again.