Best Western Plus East Side

I've stayed here a few times and everything is clean. The breakfast is quite large and has a decent selection. My largest gripe is the fact that you can't check in early without paying $30. I often come to the city early for work and need to check in a couple hours early. Any other hotel always tries to accommodate this if they can (I understand if they can't always). So even if the room is ready they won't let you enter without a fee. From reading more comments it doesn't seem like they go the extra mile to make your stay more enjoyable. They say it's their policy but there's not a lot of other hotels that do this. I've even stayed at other Best Westerns that don't do this so not sure why this one is different. I'll likely be staying elsewhere in the future to avoid this.

Family's beware. If you have more than 2 children and enjoy being treated as a valued customer, with care, patience and compassion - go elsewhere! I called front desk Dec 1st to book our Dec 19th 2 night stay for our family. We selected this hotel because it was locaed the closest to our relatives in Saskatoon. I first tried to book online but was blocked when I tried to enter more than 2 children in the portal. Thus, I called front desk, which was answered by a woman, and started "I tried to book online but I couldn't enter our number of children." So she began to take all the details. We have a newborn, a toddler and 3 older boys (oldest being 12). They only offer standard rooms with two queen beds so we planned to bring a playpen for baby and sleep with our other kids (very normal for our family). Details were taken and booked! Flash foward to a horrbile 6 hour drive through a blizzard with low visibility we arrive in freezing weather at 930pm to a front desk clerk who basically informs us that we need to buy a second room and split up our family because we are "too many guests" per their fire code. Obviously this was shocking, and upsetting but we didn't make a fuss (frankly we should have). I called my parents who then had to pick up two of our children because they permitted us to keep 3.... ICK. Very next morning our toddler, who is freshly 2 pulls the glass tray out of the microwave which is 1 foot off the ground, onto the tile floor and it of course smashes instantly. Partner calls down to front desk and the very first words "There's likely going to be a charge for that" ummm, yeah, I bet! We have GLASS ON THE FLOOR AND A TODDLER, with no broom or vacuum, thats the assistance we currently need, not to be told that there is a cost. Not to mention, you could ask if our toddler is okay? Housekeeping sweeps two swipes and leaves while we head for breakfast. We come back after.. still glass all under the corner of the cabinet, plus the bed frame. We did not have belongings everywhere either. We had a bare floor with glass on it and children in our room. My partner goes out to the hallway to ask housekeeping for a vacuum and is told "LATER, COFFEE". Need I say more? Same morning, my dad brings my two children who were not permitted to stay with us to go swimming in the pool. He has a travel mug of coffee with him and his told he cannot be in there to supervise with his travel mug and has to leave. This was just a very disappointing expereince for our family. If you have more than 2 children and enjoy being treated as a valued customer, with care, patience and compassion - go elsewhere!

Always a great experience but had a very rude interaction with staff in the pool area. Cranked on the jets without asking . And grabs my wife sealed refillable waterbottle and says rudely no outside water and takes it to the exit. Shocked at the Ineraction.