Billings Hotel and Convention Center

Barely basic cable on a 50” tv in 2026 is INSANE . Not having “tap” pay at the bar or front desk that sell snacks but having TAP PAY ON THE VENDING MACHINESSSSSSSS ?? Legit hurt my stomach because HOW ? There’s also no cameras in the pool or hallways In the room I was in or on the way to the pool in the public main areas. This FREAAAAKED ME OUT as the bar & casino patrons literally WALK THROUGH ! They stare and I honestly saw the same group of 5-8 men about 4 times in a 2 hour span walking through . There were a 2/3 random people but I was totally awkward for FULLY CLOTHED individuals with baseball caps dressed for the winter inside THE POOOOOOOL AREA . I noticed at that moment there’s no cameras or lifeguard which is fine but cameras at least should be installed…. The pool is a public space and patrons should expect to have less privacy in this kind of area just as they expect to have less privacy in a hotel hallway, which should also have cameras. The lack security cameras was too strange . I actually appreciate knowing “IF” something happens while I’m Out in public spaces; the presence of cameras will help tell a story or solve the mystery entirely . Lastly , THE POOL IS FREEEZING! Beware of the cold jets in the hot tub as well. It’s small and fills up and stabs sill Of ppl quickly because the pool with slides is sooooo cold ! People literally go down the slide once or twice and get in the hot tub… it’s just the “proper” way but also dangerous to shock your body from cold to hot / hot to cold . They SSSSSERRRRIOUSLY NEED TO WARM THE POOL AND ADD SECURITY CAMERAS IN CASE SOMEONE GETS TAKEN ADVANTAGE OF OR SIMPLY HURT WITHOUT BEING FOUND . Security cameras should also be working and monitored ( not just installed) . If someone is checking cameras on a regular or There’s a lifeguard during pool hours ? This would be safer. No life guard in a pool that can technically be accessed By anyone with no cameras is weird in 2026 ! Technology has come too far to lack a few dozen Kasa Or blink cameras😂💯 Please get tap , get smart tvs, warm the pool and install cameras for safety .

I wish I would have done a little better research before booking here. Rooms are pretty outdated and run down. This is also the coldest indoor pool I've ever been in but the kids loved it. They do not do continental breakfast and you have to pay and for the price they charge for breakfast you could go to a really nice restaurant. Just for the buffet line that's like a normal continental breakfast, its 15 bucks a person or they have a really overpriced menu you can order from.

Hotel room was a little outdated. First night we had neighbors knocking/banging on the wall 2x when our kids came back from swimming. Second night was ok. Kids really enjoyed the swimming pool with the slides. Friendly staff and a good coffee shop