Blue Sky Breckenridge

Although writing a negative review is something I try to avoid, in this case it needs to be written. We arrived at the BlueSky condo for a six nights stay and found that our unit 4XX was in the best location with a great view of the Snowflake lift and easy access to Charter Sports down on the first floor. The unit looked clean; aside from some dust on the mantel and some of the furniture being scuffed up a little, which is to be expected in a high traffic condo. The king bed in the owner’s suit was where it all went downhill! When getting in bed we noticed the sheets looked dingy, we figured they had been cleaned and it was just time for them to be replaced. The first night we both felt itchy while trying to sleep although my husband was REALLY bad. Thinking the problem may have been the soap he used to shower with the next day we went to the store to get different soap, the same problem with the itching continued. After another night the itching was completely unbearable. I decided to remove the sheets and wash them thinking that might help. When I removed the sheets, I was absolutely DISGUSTED by what I found! Under the fitted sheet I found a thin cotton mattress cover that had period BLOOD, PUBIC HAIR and crushed SPIDERS on it. I removed that and then found a MASSIVE URINE or BODY FLUID STAIN covering over half of the mattress we were sleeping on! We IMMEDIATELY contacted VACASA to inform them of what was found. Later that day we were contacted by the manager onsite. The GOOD; the manager contacted us that day, offered cleaning of the unit and offered a small refund for compensation. The BAD; at NO TIME did the manager or anyone from management come to look at the mattress, they sent Orkin to look for bed bugs which there were none but never came back to look at the mattress we had to sleep on. The mattress was NEVER replaced nor covered with a proper mattress cover that protects from fluid which means that the people that came in after us are sleeping on that same disgusting mattress! After washing the sheets, which I had to do twice because the Orkin man put them on the floor while checking the mattress for bed bugs, they came out BRIGHT WHITE with NO STAINS. Although I appreciate the quick call from the manager after reporting the issue, I feel BlueSky and Vacasa dropped the ball on actually FIXING the problem. We would have been happy with the refund (about 30% of our total stay) if they would have actually replaced or at least properly covered the mattress. Instead they offered the discount and walked away leaving us to sleep on a disgusting mattress for 6 nights.

Luxurious ski-in-ski out accommodations.

I will definitely try to be back to Bluesky. The location is great and it's just a brief walk to main street. BUT the shuttle service is perhaps the best amenity and was always within 10 minutes. The condo was good but we looked at a rock wall...but we also didn't stay in our room much. We ran into some issues with accessing the pool but luckily our condo had a hot tub. And the people there were very accommodating after a small hiccup. The only negative really is checkout time is 10am. We're even early risers and it's just an inconvenient time, especially when check in isn't until 4pm. The response to requesting a later checkout even for a fee was abrupt. But again, the staff was very accommodating with other solutions. Would recommend this location to others visiting Breck.