BLUESEA Callao Garden

Firstly , let me start with the rooms.. the doors would not open we had to use force to get them to even budge , the door handles were broken making it such a difficult task getting out of the room each day. Several plugs were broken and not working / charging anything which was such a disappointment. Lights in the room were also all broken , main light wasn't working so we had to use the smaller ones which yet again was unnecessary and inconvenient. Nights were very cold with little bedding so we had to really wrap up in Several layers of clothing. Secondly, the kitchen and food was very limited the food was repeated and not very fresh... to the point where I discovered mould in my turkey. Thank goodness I saw the mould before I ate the turkey. This is simply unacceptable ! Food standard and safety should be a bare minimum and not a luxury. The service with some of the waiting staff was very uninviting and cold, we would sit at tables and then they would come and tell us to get up and find a new seat and with each seat we found we would be moved again. I thought this was a joke especially after a long day we were tired and wanted to sit and enjoy our food. As waiting staff it would have been easier if they just allocated us seats instead of us having to play games. Overall , I would not recommend this for long stays and for any families with allergies, small children ect. But the view was lovely and walkable distances to town, bus stops and beaches.

A very disappointing stay. The apartment and facilities are clearly poorly maintained. The bed is rock hard, making for very uncomfortable nights. The sofa is half broken, obviously a rushed repair. The toilet doesn't flush, which is particularly annoying. A foul odor emanates from the drains, making the room unpleasant. Several safety and maintenance issues are problematic: the front door handle is missing, and the patio door is only half-open, which doesn't exactly inspire confidence. The lack of cleanliness is also shocking: at breakfast, the undersides of the plates were covered in food scraps, making it messy to pick up food, and several glasses were dirty. Finally, the surrounding area leaves much to be desired: cigarette butts everywhere and visible construction debris. Not to mention the staff who speak loudly and slam doors early in the morning, making it impossible to get a proper night's rest. Given these numerous negative points, the experience unfortunately falls short of what one would expect from a hotel.

Overall nice hotel for the price, if you not looking for a very fine dinning experience or recently renovated rooms. All the premises are on the hill so lots of stairs everywhere, long way down to bars and restaurants and the beach. Cleaning every other day wasn't great, no hoovering or mopping the floors, though room is very specious, nice balcony with amasing views.