Bridges Bay Resort

I was honestly hesitate at first after reading the reviews, BUT it was actually a very nice stay. We got the deluxe suite and it was pretty decent size, nice and clean, Great Lake view and two nice sized tvs. Only 2 downfalls are the walls are a bit thin so you could hear people pretty easily but honestly it didn’t bother us especially because once it turned 10 it was quiet time and we didn’t really hear anyone. Other slight downfall is that the bathtub could use some updating. Other than that I personally thought it was well worth the money. The staff were very helpful and friendly. The water park was nice and my son loved it! However it is pretty warm in there so prepare to stay hydrated and cool. Also the chlorine smell is pretty strong so we only stayed for a few hours due to it starting to irritate our eyes. I was honestly surprised that some people had new born babies in there for so long wrapped up in blankets because of how warm it was in there. Other than that though my family and I enjoyed the indoor water park along with the arcade that was right beside it. We had such a great time on our trip and I definitely recommend going and can’t wait to go back! :D

We stayed 2/14/26 in room 206 on the summer lake property The room was pretty basic, and very overpriced at the the price ($188) we paid. The Internet in the building brought back memories of dialup. Other reviews commenting on the paper thin walls are accurate. You could hear full conversations in every room around you. We could feel the guests above us walking around as it would vibrate the headboard of the bed. Our biggest complaint were the guests in 204 at one point felt it was appropriate to start playing a guitar at 830 at night. We got woke up at 130 to them still playing. We got a break from them between 2-7 before they woke up and were back at it. Full transparency we did not contact the front desk. Mainly due to the fact that they were very understaffed for the amount of guests across the property. Prior reviews mentioned that staff was typically unable to resolve the issue. So we just powered through the night and left as soon as. We could

Google has kicked me out of this review numerous times, so you can read the rest of the review that won’t post in my photos. This is my first time ever writing a review about a place I stayed. Overall the resort is fine. If you're used to staying in a suite in Wisconsin dells or have older teenagers this resort might not be the perfect place for you. To be fair we were there over Christmas break and the weather wasn't great so l don't really know what there would be for teenagers to do outside of the resort because it was so foggy we couldn't see anything around us. We were supposed to stay for two nights, but we left after the first night because a storm was coming. If we would have liked the resort, we would've tried to stay a third night and just wait out the storm, but we decided to just take the loss and go home. My five year-old and my 10-year-old would have loved to stay a third night. But my husband, myself, my 17-year-old son, his 18-year-old girlfriend, and my 15-year-old daughter didn't enjoy the resort as much. The most fun we had was playing games in our room, which we do at home all the time and could have stayed home and done for free. My son and his girlfriend went to the arcade and none of the games were working correctly for them and just taking all their tokens. They did go up to the desk and let them know and the desk told them that they would have to file a complaint online with the company. She did do that and the company answered back pretty much immediately and gave them a bunch of tokens. They then took my 10 year-old to the arcade and let him use all the tokens. He had fun and the games were working better for him I guess. The pool area was not very impressive, and it was pretty dim in there. To be fair, I may have been there in the evening. They may have skylights that I don't know about that would make it bright and more pleasant during the day. The younger kids thought the pool was fun, but it's definitely geared more towards them and there wasn't really anything exciting for teenagers to do. I also have two year-old twins. One of them had fun the other one just cried and thought the whole experience was loud and overwhelming, but that's more about their personalities than it is about the resort. I believe there were two elevators? We used the one closest to the lobby, and the wait was really long every time, so that kind of stunk. Normally I am a stairs person, but we had our wagon with so we needed to use the elevator. So now about the room. The layout is kind of weird. We got a three bedroom suite. The master (king bedroom) is connected to the living room and kitchen through two double doors. Those double doors did not lock. When you walk out of those double doors into the living room area there is a door on each side of the room that opens up to the other two bedrooms, which are actually separate hotel rooms. If you only had the king room I feel like it would be super weird to just be in the middle of two adjoining hotel rooms, But maybe that's just me. When we walked in to the living room area, the very first thing we noticed was how disgusting all of the kitchen table chairs were, and that was just kind of an immediate turn off. We had to search around for the TV remotes and reconnect the TVs ourselves. The people who were there before us must have disconnected some stuff and plugged in their own entertainment devices from home. The furniture and just the suite in general was not very clean. We were technically there during the off-season where I would think maybe you would spend time deep cleaning the rooms when people aren't there. I did end up having to stay in the room most of the time with my one twin so I did spend quite a bit of time scrubbing things for the next people. I believe our dishwasher was new. It was pretty clean inside, but you could pull it straight out of the cabinet.