Carriage Way Centennial

My husband and I stayed in the Pearl Room and overall had a pleasant experience. Highlights included a spacious jacuzzi tub, convenient parking directly downstairs, and a mini fridge and microwave,. The faux fireplace produced real heat and was especially appreciated on the cooler Christmas mornings. We also enjoyed the private balcony, the walkable location, and access to the main house for water, coffee, tea, and homemade cookies. The property was beautifully decorated for the season, and everyone we encountered was kind and accommodating. That said, I would not personally choose this room again due to comfort issues related to sleep. The bed creaked loudly with every movement, and the very soft topper made it uncomfortable. The left side of the bed also lacked a bedside table, leaving no place for essentials like a phone or water, which was incredibly inconvenient. Since comfortable sleep is a primary reason for booking lodging, this was a drawback for me. While the property offers other rooms that may be better in this regard, at close to $450 per night during the holidays, I did expect a higher level of comfort and functionality. There were also a few minor inconveniences. The ice machine dispensed only one glassful at a time and used a shared scoop that was returned to the container. The included wine was presented in unmarked bottles, and clearer labeling would have made it easier to feel confident in its quality. Housekeeping was not provided daily and had to be requested each time. On one occasion, only the trash was removed and a few extra towels were left. The jacuzzi tub was never cleaned between uses, and I had to clean it myself before each use. Breakfast was good, and the staff kindly accommodated our dietary needs. Guests staying in the Pearl Room do need to walk across the street for breakfast, which makes it feel less seamless than simply going downstairs. On the positive side, the Pearl Room does offer a high level of privacy, which we appreciated. Overall, the staff was kind, and there were aspects of the stay we truly enjoyed. However, several comfort and service issues would need to be addressed before this property could be considered excellent.

This place is amazing!! The staff give 110 percent and are always smiling!!! The place is very clean and comfortable. I booked the Citrine room and it was a big room with very spacious bathroom.attractions. the bed was very comfortable with all new linens. The breakfast was very good as well as the cookies. I highly recommend staying here when in St Augustine, we will def stay here again. It is a very short walk to all the attactions.

Lovely property. Great location.