Catbird Hotel

My husband and I decided to treat ourselves to a weekend away for the first time in 5 years for his birthday and chose Catbird. If you want a unique room at a pretty nice hotel, Catbird is fine. The lobby is very bougie-looking, the rooms are cool with their lofted beds and interesting storage solutions. A few things - I tried to call a few days beforehand, called 4 times, and each time the phone just rang and was never answered. I had to use the "Contact Us" page to get any correspondence. They will make you pay the "destination" amenity (when I asked about it before arriving at the hotel, I was led to believe it was an optional fee if you didn't think you would be using any of the amenities) that allows you a variety of things like a free "grab 'n go" breakfast (it's really only like one shelf of their cooler that has hard boiled eggs and yogurt), laundry and gym facilities, water and ice, and apparently discounts at the rooftop bar and places around the hotel. That last part wasn't explained by the front desk so I ended up paying full price for multiple things that I could have gotten a discount on. I also didn't end up using any of the things included with the fee which is why I had asked about it before arriving so I paid $30 extra for nothing. Also, I understand being bored at your job and wanting to listen to music or something with your headphones when you don't have people in front of you but when you do have to interact with the clientele, the polite and professional thing to do is take your airpods out and stop messing with your phone. The elevator system requires you to use your room keycard to get to the floors with the rooms and only one elevator has those instructions posted so good luck if you get in the wrong elevator and don't already know that because it's not like the front desk tells you. If you don't use your card fast enough, it just takes you to the lobby or the rooftop. They apparently offer housekeeping which I only knew because there was a QR code to tip them but our room was not touched once during our stay. We had an issue where our shower was barely draining and the only option we were offered was to change rooms because they don't have people on site for maintenance. So that luxurious rainfall experience became a panicked 5-minute shower so we didn't flood the bathroom. Also had a few items in the room that were broken and couldn't be used. Also, we decided to check out the rooftop bar and while it was fine, at one point I asked for a shirley temple as I have been sober for 2 years. A shirley temple is grenadine and sprite. I have no clue what I was given but it was not the drink I ordered and I am certain there was alcohol in it. I had two sips and pushed it away. The bartender was friendly enough but was much more focused on the people spending more money than my husband and I so maybe he was distracted and gave me the wrong drink, who knows. Next time we decide to treat ourselves to a well-deserved weekend away, I'll probably be choosing another hotel in the area.

The rooms were clean and the stay was comfortable.

This place is super dope. Sem fancy without putting off the aire of hoity toity. Hip would be a better descriptor. It's a hip hip place.