CENTRIC PLACE HOTEL

They definitely have to fix some situations with them…

It's very dark at the intersection. It's a strange turn.

From the moment we checked in and opened the door, there was a strong bad toilet smell coming from the entrance of the room. Since we were traveling with elderly people, we made a complaint. A female staff member came to check and told us there was no problem. I even asked her, “Can’t you smell it?” She looked angry and then they scrubbed with scented soap in the bathroom. After that, the housekeeping staff used the same cloth they had used to wipe the toilet to wipe the tables in the living room. They asked us to sit and wait and tried to make us stay in the same room with toilet smell. We were already tired and just wanted to rest, so we had to strongly insist on changing to another room. Because the cleaning staff used a toilet cloth to wipe the tables, we did not trust them to clean properly. We disinfected everything ourselves using alcohol and cleaned the room again. We didn't let them clean when he stayed. They only provided 4 bottles of water on the first day and did not replenish any water on the following days. We had to buy 6 bottles ourselves from 7-Eleven and carry They brought them back every day. The reception staff saw us carrying the water; however, at checkout, they accused us of taking their four bottles of water. In fact, they were the ones who took the bottles outside the door and didn't refill them. Don't they have CCTV? At the airport security check, two Japanese guests were found carrying their new bottles from the hotel in their backpacks. If the hotel checks every room properly at checkout, how could those guests leave with the hotel's water bottles? We also clearly felt a difference in how Western, Korean, and Japanese guests were treated compared to how we, as Myanmar guests, were treated, even though we paid the same amount of money. This is discrimination. From the moment we checked in and opened the door, a very strong bathroom smell wafted from the room entrance. Since we were traveling with elderly people, we informed the staff. A female staff member came to check and said there was no problem. I even asked her, "Didn't you smell it?" She frowned, and then they cleaned the bathroom with scented soap. After that, the cleaning staff used the same cloth that they used to clean the bathroom to wipe the table in the living room. They told us to sit and wait and tried to keep us in that room that smelled of a foul-smelling bathroom. We were very tired and needed to rest, so we firmly insisted on changing rooms. Because the cleaning staff used bathroom towels to wipe the table, we didn't trust that they would clean properly. We disinfected everything ourselves with alcohol and cleaned the room again. We didn't ask them to clean the room again during our stay. They only provided four bottles of drinking water on the first day and didn't refill them on subsequent days. We had to buy six bottles of water from 7-Eleven every day and carry them back ourselves. The reception staff saw us carrying the water, but at checkout, they accused us of taking four bottles of hotel water, even though it was they who took the water out the door and didn't refill it. Does the hotel not have CCTV cameras? At the airport security checkpoint, two Japanese guests were found carrying fresh bottles of water from the hotel in their backpacks. If the hotel thoroughly checks every room at checkout, how could those guests have taken the hotel's drinking water? Furthermore, we clearly felt the difference in treatment between Western, Korean, and Japanese guests compared to us, Myanmar guests, despite paying the same price. This is discrimination.