Clarion Hotel & Suites University-Shippensburg

Sink in room doesn't drain. No room service even though they give you a paper for room service. Breakfast is from 6-9, although nothing is available except coffee at 6:40am. They said sorry, "we have no choices to offer for breakfast". They don't have a vending machine or any bottles of water to purchase. The restaurant was good...

Charming people and place. Had live music. Clean updated rooms.

Just checked in a few hours ago and already wish I booked a room elsewhere. The front desk service was deplorable. We walked in and had to wait for the staff to finish whatever they were doing on their phone before being greeted. I was asked my name, a paper was slapped in front of me on the counter and told to sign, then I was handed a key card, told when breakfast was and immediately lost their attention to their phone again. I dared interrupt and ask about parking as we are not from the area. I was told "around the corner" to which I asked "down the alley looking area?" And her response was "I have no idea. I don't have a car." She once again shifted her focus to her phone and I stood there awkwardly wanting to know where the elevator was located and about wi-fi but didn't dare bother her anymore than I clearly already had by trying to check into the room I had paid for.. We eventually found the parking lot, grabbed our bags and made our way inside. It took us a minute to find the elevator, checking around corners, down hallways, etc. We got to the room door and my 6 year old tells me it already looks bad. I slide the key and we walk in. He tells me it smells. My son wants dinner so I go to heat it up and the microwave isn't clean. I walk around and notice black mold on the ceiling... If you look out our window, you can see the restaurant seating outside right under us. As I'm trying to get my son to sleep, the crowd outside gets louder and the noise is hard to cover. Later, I sit on the other bed to watch tv. I notice black hair all over the comforter and brown stains all over one of the pillow cases and top sheet. And finally, when the AC kicks on, it pulls cigarette smoke into the room which causes a headache and choking. The bathtub has mildew on the drain and around the top edge. I'm disgusted and we still have 2 more nights here..