Club Sun Heaven Family & Spa

When I read Google reviews, even though there will be 100 positive ones and 4 negative ones, I'm afraid those 4 will be accurate. Oh well... + Nice hotel, nice, modern rooms. The food was okay. Interesting evenings – parties, showtimes. Sunbeds were free in September, and you could easily find one until 10 a.m. The water was a bit cold because the sun hides behind the building by noon. Shops and markets are nearby, but the larger ones are a bit of a walk away. It's true that they say there are a lot of Russians, but that didn't bother us. It was nice that there was ping-pong, so there was plenty to do. There's a bus stop nearby; I recommend going to Alanya. The rooms were cleaned. The beach was nice, but nothing spectacular. There were a lot of rocks, so I recommend bringing shoes. The snack bar was nice + free ice cream, delicious. - Weak drinks, not really like the ones we have in Poland – just juice or just plain bad, but we could get by with some regular ones like vodka and Sprite. The front desk staff spoke absolutely no English, so communication was difficult. It's far from the airport. Paid Wi-Fi, so it's best to buy an eSIM and be done with it. Overall, I recommend this hotel. It's a great place for a couple (20+). You can find it at a good price. If you're looking for luxury, add two extra tires and you'll have it. We're not nitpicking about the cracked tiles or the strange smell in the bathroom. If someone wants to complain, they'll do it. However, if you want a trip to Turkey at a reasonable price, this place is great.

This is a top-notch hotel with excellent service. We came as a family and were very pleased. We were very happy with the hotel's animation and entertainment team. I highly recommend this beautiful hotel, where even the sea is as calm as a blanket, for families.

We vacationed in October 2025 with a group of eight. Before booking a tour to this hotel, we read a lot of reviews. Upon arrival, we realized that many of the reviews were fake and completely untrue to the hotel's quality!! In reality, this hotel is no more than a 3+ star hotel‼️‼️ Cons‼️ 1. When meeting guests, we had to carry their suitcases to the room ourselves (or wait for half an hour to an hour, they told us at reception). 👎 2. The receptionist spoke to guests as if she were giving commands to animals. 👎 3. The guide didn't show up for the 9:30 meeting. He rescheduled it at his own discretion. We, of course, didn't return to meet him. 4. Internet is not free. But even waiting for it requires extreme patience. 👎. 5. Entering the sea without special shoes is impossible; I injured my foot. I had to buy coral sandals. 6. Waiters don't bring drinks during meals; they bring everything themselves. This isn't included in the hotel service 👎. Plates are cleared only when you leave. 7. Alcoholic drinks are only Turkish: vodka, beer, wine, champagne. Undrinkable. Cheap and tasteless 👎 8. Cocktails are free. But they're not pretty or tasty in plastic cups 👎. 9. Beach towels are changed every three days 👎. Same with the bed linens! Pros‼️ 1. The massage therapist, Ramazan, is conscientious and professional. All 5 days the massage was high-quality and on time. 2. The entertainers try hard, but mostly in the evenings; they're invisible during the day. 3. On Fridays, there's a disco for young people, a party-goer. Great. And on this day the cocktails are good! 👍.