CLUB TESS HOTEL

My daughter and I stayed here in August 2025. For the first three nights, we shared a double bed for some reason, despite having booked a room with twin beds. Don't under any circumstances book a room on the fifth floor—it's a living hell. The old air conditioners barely keep up, and a room under the roof in the Turkish sun is the worst you can imagine. After insisting on it, which sometimes turned into a fight, we were finally moved to a proper room (though it was terribly smoky). The only good thing was that we only came to the room to sleep. The rooms are tired and in dire need of renovation. Towels are only in the room; you have to bring your own for the beach. As for the food, we weren't hungry, but it wasn't even close to 4-star (the fish is the cheapest, frozen convenience foods, chicken, and a queue for scrambled eggs or pancakes). The salads and greens were a pleasant surprise. Fruit options included watermelon, orange, and apple. We asked for a lunchbox before a long excursion - the staff forgot/forgot/didn't make it - and in the end, they told reception that the cook quit - something like that. Before leaving for the airport, I took a chance and asked again - a piece of bread and sausage (you can't give it to the dog, and you can't take it with you). After the dear Belarusian sausage - a complete disappointment. I don't drink alcohol, so I can't comment on it; the bar only had local wine (red and white) and beer. People took refuge in cocktails (rakia and sprite or cola). As for cleaning, we were lucky that we moved to a "cleaned" room. There was no trash can - we made do with bags, which we ourselves took out to the container. There is a DJ, music until 11 PM (monotonous, of course, but people danced). The pool is clean. Of course, there weren't enough sun loungers for everyone. The sea is a 3-minute walk away, the beach is a bit dirty - I once saw workers cleaning it. And if the tourists didn't litter, it would be absolutely beautiful—what can you do, that's just how people are brought up. There are rocks, so you can just walk away from them. There weren't enough sun loungers for everyone. Wi-Fi is only in the lobby (at a low speed); other internet is paid. Near the hotel there are shops, a market, a McDonald's, and excursion options—don't book the hotel tours (they're much more expensive). Overall, I definitely don't want to go there again.

We stayed here in October, it was our 1st time visiting Turkey and we wouldn’t ever return going on our experience to the Club Tess Hotel. We were All Inclusive and forgive me if I have got this wrong but the only alcoholic beverages we were allowed to have were Vodka, Beer or wine (red or white). I asked for a Gin and tonic and a Bacardi and Coke and was the told to go to the supermarket. Meal times we felt like we were back in school having to queue in a single file until we could try and decide what it was we were actually being offered. As for the rooms, patio door did not lock, shower door would not shut and was not suitable for anyone over 7 stone. Water leaked through the ceiling, no room changing of towels or bedding in the 8 days we stayed there. Like someone else mentioned we were told that we had to leave with no notice. Staff did not speak any English and used google translate to try and communicate with you, when you thought you might have got somewhere with them to complain it was just laughed at and the response was you bought cheap you got cheap. PLEASE ALL REMEMBER THIS AS THIS IS THIS HOTELS ATTITUDE, they have no respect for their customers, their attitude is absolutely disgusting and I will never return to Turkey ever again.

We stayed at Club Tess as a couple and it was total trash! First of all, the hotel's stated first-line building isn't functioning! The hotel's main purpose is not to be on the first line! There are gaps between the walls and windows, walls and doors, the balcony doors don't close tightly, and there are holes in the windows! There's zero soundproofing! They blast music across the street from the hotel so loud it's deafening in our 3rd-floor room! The entire place is completely unsanitary! We approached them three times and asked to change rooms, but there was no reaction! The dishes are greasy and dirty! The room is infested with cockroaches crawling and running around on the bed, in the toilet, in the hallways, and in the changing rooms on the beach! The first floor stinks of cat feces! People step on it and smear it all over, and no one cleans it up! The stench is unbearable! (Photo attached) The beach is dirty! The sun loungers are broken! Garbage, cigarette butts, mold! The rooms are tired and uncleaned! For 9 days, no one cleaned them once! Towels are not changed! They do not provide paper, we went to get napkins from the cafeteria! The food is passable, but after a couple of days we felt ill, very upset, had to buy and take pills for an upset stomach!! We sat in turns in the toilet both day and night! You have to sniff because some dishes or vegetables can be spoiled! Desserts are not very good, they reminded me of slightly sweet semolina! In the whole time, the fruit they gave us was tangerines and apples a couple of times! That's all! They pour beer in a small, not full glass with a dissatisfied face! You can't pour two glasses at once, even if it's Sprite! When you ask the staff (and there are young guys working there) for something, they smile and don't respond at all! I went to the reception and showed the video of the cockroaches in the room - he smiled and shrugged! I think only one person there speaks Russian, but he is almost never at the reception! Attempts to call him through other employees, as usual, fell on deaf ears! They just give you a hard time and tell you to come back in half an hour! You show up and the same thing! We asked the travel agent to measure the hotel, but there was also no response! On the penultimate day of our vacation, we arrived in the evening from an excursion, tired, we entered the hotel grounds and saw that the lights were out! A man runs out to us, waving his arms and shouting, “Who are you, the hotel is closed, get out of here!” We both were shocked! We show our bracelets and say that we supposedly live here! He says, “Didn’t they warn you that the hotel was closed?” And the other residents were transferred to another hotel! We are shocked, to say the least! He let us go through to quickly pack our things and after some time took us to another hotel! Nobody told us that the hotel was closing! In general, no one there cares about the guests! I have never seen anything like this in my life! Our vacation was ruined from the very first day! At night, people get drunk and yell by the pool like crazy, it is impossible to sleep and relax! The administration does not respond at all! The beach is not like in the photo! The beach is very narrow, small, dirty! There are sharp cobblestones in the water, you can hurt your feet! I give it one star because it is close to the sea! From the outside, the hotel seems nice if you don’t stay there! I read bad reviews, but I didn’t believe them! It turned out to be even worse than I read! In short, if you want to ruin your vacation, you are welcome!