Coco Reef Resort & Spa

Just got back from an amazing 11 night stay at this hotel ..our room had a fantastic view from the balcony overlooking the swimming pool and beach and the bed was nice and comfy great to have free air conditioning and free safe in the room ..hotel it self is set in lovely gardens and on its own private beach with free sun beds ..The sea here is always nice and calm and great for snorkelling..swimming or simply just paddling if you are a none swimmer..on the beach it has a great bar and restaurant which we always used to watch the sunset each nights whilst enjoying a few drinks ..we where staying as bed and breakfast and this was perfect for us as breakfast was really nice each day and the main restaurant again has lovely views overlooking the beach and sea ..everything is within walking distance and the airport is only a 2 minute taxi drive away which the hotel sorted for us and we also used the hotel taxi to get out to visit Castara which again was cheap and excellent service..close to the hotel are loads of places to get something to eat ..and drink and it certainly comes to life at the weekend..but a lot restaurants is fast food style with some restaurants..but we soon got used to enjoying plenty of local street food from the numerous vendors either next door at store bay beach ..5 minute walk from hotel or on the main strip in crown point ..but if you want lovely sit down food in a amazing setting the hotel restaurant is fantastic but we are more people for getting out and about ..The Amazing beach pigion point is about a 25 minute nice walk away along the coast and this is stunning and we went there 3 times during our stay as well as visiting store beach and then went out on a great island tour with Tobago tours by Kieron ( find on Facebook) Absolutely fantastic day out on the hidden treasures excursion with Kieron ..in just one day we got out and saw so much of Tobago from lovely secluded beaches to beautiful waterfalls that we had a chance to swim in…feeding hummingbirds and visiting a historic fortress ..Kieron really makes the day and gives it such a personal touch as well as giving you lots of details about the island but also putting a lot of fun into it with some great Caribbean music along the way and not forgetting the amazing local lunch and the home made rum punch ..this was the the best day of our holiday .. we also did a boat trip out to the reef with Kieron on Frankie tours which again was a amazing 3 hours of fun and music and a great party atmosphere..which we wanted but there are also nice scenic ones that offer a more chilled relax cruise..all in all for our first visit to Tobago and this amazing hotel it certainly delivered and if we come back to Tobago again we will certainly be staying at the coco reef resort and Spa ..Thankyou for a wonderful stay and this is one of the easiest 5 star ratings I have given for a Caribbean hotel..

Perfect location and getaway! Quiet and secluded beach ⛱️ Beautiful unspoilt surroundings.

I will preface my review by saying that if you stay at coco reef, it is important to go in with reasonable expectaions. Everything is very much on caribbean time and although it is a very charming hotel, it isn't without it's faults. The hotel very much looks like it hasn't been touched/updated since it first opened. The lobby perhaps not so much, it is very charming and pretty, but the rooms and some of the dinner/bar areas really do need an uplift. For context, we went as a family of 6 (all adults) for a special holiday, as Tobago is very special to my in-laws and it was wonderful to see the island through their eyes and relive some of their memories. I will start with the highlight of this hotel, the lagoon. This is by far the crown jewel of Coco Reef. We've done a lot of snorkelling in our time but this really did take the cake. The lagoon is incredibly easy to access (we had a nervous swimmer in our party and by the end we couldn't keep him out of the water) and has a beautiful array of fish and sealife. Generally the service here is slow so do keep in mind that you will need to manage your expectations and not expect to be waited on hand and foot. The staff that welcome you to the hotel are a delight (particularly all the reception staff, there wasn't anything they weren't happy to help with!) and there were a few stand out staff for us. We had the pleasure of being served by the wonderful Ria at lunch a few times, Michael who delivers the cocktails on the beach is so friendly and always happy to help, Alicia, Beverley and Junette are all wonderful, the lady who runs the egg station at breakfast whose name escapes me is lovely, and the housekeeping staff do a brilliant job. However, dinner service on our trip was very disorganised. We suspected they happened to have a lot of trainees at the time we were there but we did have a few mishaps where our order wasn't taken, drinks didn't arrive and we waited a long old time to order dessert after our main courses. This area definitely needs work, but after the first few days of adjusting expectations we just laughed it off and took the view that we didn't have anywhere else to be - why would we be in a rush on holiday! Breakfast is fantastic. So many options of sweet and savoury in the buffet and an egg station where you can order an egg however you like it and the lady who runs that station is lovely. The lunch menu is also fantastic, you can't really go wrong with whatever you order (the fish and chips was our favourite by a mile, followed closely by all of the salads and the catch of the day). The food at dinner was generally underwhelming for me, it just didn't quite reach the expectations I had when breakfast and lunch are so good. The buffet dinners are much better than the sit down dinners, the bbq food, salads, rice dishes and chowders are pretty delicious and there is always a wide variety of dishes available. Breakfast is also accompanied by the wonderful Kelton who rescues all sorts of birds and brings the birds of prey to keep the smaller birds from becoming a nusance around the food. He knows everything there is to know about the ecosystem on the island and what all the wonderful birds, insects and animals do. If you are a nature enthusiast - he is your guy! I cannot recommend the staff who manage the water activites enough - Derek, Ellis and George. If you are visiting this resort - I highly recommend you book to go out for even just an afternoon with Ellis and George to the special spots such as turtles, nylon pool, and the reef for a snorkel! Generally I think the island doesn't have a large amount of financial investment and this is where the hotel could use some support to be able to make the necessary changes to give it a bit of a face lift, improve customer service and make a few tweaks that would really boost the customer experience.