Days Inn and Suites by Wyndham Williamsburg Colonial

Read below. Don't stay here.

Went there a week ago had to switch rooms the 1st room already had a visitor in there a (roach). The guy at the front desk went to go inspect the room apologized and said he would take care of it. Got an upgrade to a suite which was really nice. Would definitely stay there again.

My friends and I were traveling to Busch Gardens Hall-o-scream. We thought that would be the scariest part of our night, but room 253 at the days inn turned out to be far more frightening. I have never felt so unsafe at a hotel in my life. This one truly tested that. Upon arrival, the front desk manager was not very respectful. When getting our key, we struggled to get the door to open. We were not aware that there were two doors to the room. When going back to the front desk, the manager grew frustrated that I asked for help. He repeatedly rolled his eyes and eventually walked from behind the counter to help. I would like to remind everyone, when we checked in it was close to 12:45am. When we finally got settled in our room it was around 12:55. When putting our stuff down, we noticed stains on the carpet and the stains on the comforter. The stains on the floor looked dark red and brown. There was a urine stain on the bed. Both of which were alarming. When thinking we could just use the other bed or the pull out couch, we were sadly mistaken. Upon opening the pull out couch, there was more brown and red stains littered across the mattress, on top of having no sheets to put on the bed. There was trash, shirt, underwear, paper towels, and bottle caps. There was also just general filth. From there we didn’t even think it would be safe to use that. As we continued to make our way through the room, when stopping at the first restroom we noticed pubic hair in the shower where water would not drain. There was hair all across the wall as well. There was also hair circling the drain and yellow stains across the bathroom. Fortunately, there was a second bathroom but that was not much better. Finally when we decided to call the front desk, we tried multiple times but were no one picked up. We did not feel safe whatsoever to leave the room. When seeing other people at the hotel, the pair that were in the room next door showed us a blood stain that was massive on the floor and shared it was in their sink. Only to return, to see when we are winding down, there is blood on the pillows in our room. From there we tried to call multiple hotels but because it was homecoming weekend everyone was fully booked. Luckily we brought our own pillows and blankets and slept on top of the sheets, but didn’t feel as though we could use anything they provided as everything looked dirty. The next morning, upon checking out we met with what we thought at first was the manager but in turn was not. Ron had expressed that we were not going to receive a refund and if we did, it would only be $60 out of the $200 spent. When we expressed our concerns, he repeatedly blamed us and tried to say that we weren’t being truthful, and that we should have come downstairs last night to complaint. From there when I try to state the comments about the blood, he left and stormed out and went to go look at the room, and upon coming back, blamed us for not coming downstairs to speak to a manager when the door was locked and we would’ve had to ring the doorbell camera. But again, there was no one downstairs. As a 24 year old girl who is with her friends, we did not feel comfortable to continue to walk continuously back and forth. From there, Ron continuously said that he “didn’t have time to clean the room” and that there was nothing he could do about it. If you want a good experience, do not go here. It was truly a horror show. I wish I could leave 0 Stars, but I guess that ain’t possible.