Eden Paradise Hotel

I stayed one night with my parents at Eden Paradise Resort. The facilities were very comfortable and comfortable. The breakfast, as I'd heard, was high quality and fresh.

Beautiful hotel designed by Mr Choi a famous architect. I love the beautiful gardens as it reminds me of home in England. There is a memorial hall at the top of the hill which is very peaceful and beautiful.

Summary of the first three lines 1. A spider bigger than my thumb came out of the toilet. 2. I called the front desk about the spider, but they responded poorly. 3. Then I found mold in the toilet. When I lifted the toilet to use it, there was a huge, genetically mutated spider inside. I was terrified, but calmly called the front desk. I called and said, "There's a bug! It's too big!" and they replied, "Okay, so what can I do?" I received a noncommittal response. I was dumbfounded, but I tried to calmly find a solution, and they replied, "Shall I go and catch it?" I received a noncommittal response. Usually, they take action themselves, change my room, or clean the place thoroughly. Isn't that normal? So, do bugs often appear here? I asked, "It's the budget, so they come out often." So, how did you handle them each time? When I asked, he sighed and said he caught it himself. What kind of three-star hotel is this? They turn guests into whiners because they can't catch bugs. So I asked if they didn't do anything else. "Then what should I do for you?" He treated me like a total black consumer. He said, "Oh no, there's a bug, something like that came out, oh no." Instead of apologizing, he acted like that. When I told him, "No, I'm not asking because I want something," he kept saying, "What can I do for you?" So I said "No, I'm not asking because I want something." He kept saying, "What can I do for you?" So I said "No, I'm done." I bent down to check if there were any more spiders in the toilet, and found mold. As soon as I entered the room, the door to the closet near the refrigerator was broken, which was a complete shock. It was my first time in Icheon, and I was having a good time, but oh no. The next day, when I politely told the counter about this incident, a senior manager came out and said they would have changed my room or cleaned it for me. He apologized repeatedly, but I didn't receive any benefits. He realized the situation belatedly, and I was curious about how they usually compensated me. I asked, and they said they gave me two free cups of coffee. I just checked out. I'll never go to an Icheon hotel again. I won't use it. Naver Reviews require approval from the business to be posted, so as expected, honest reviews like these don't show up.