Eftalia Ocean Resort and Spa

Absolutely beautiful lits of life guards on duty all day, amazing service and everyone was so nice I would recommend this hotel for a big family or a group of three. Aswell Mr socks is very nice.

One of the worst places I have ever been. Me , husband and children really wanted to go home after a couple of days. The jet 2 staff (2 guys) have a side business going with the reception staff of the hotel. They book things separately and split the money with the reception manager. They take advantage of people. I didn’t book my actually holiday with jet 2 but they all work together to try and persuade you and I fell for it. Took my money for an excursion and when I got to the excursion it was unpaid only booked for our name. The only thing they did was drop us off in the transfer and on the way back NO COLLECTION. I rang the hotel and they said catch a taxi (cost us £110 In English money) which I did and when I rang 3 more times after that whilst in the taxi I put it on speaker and asked the driver to translate and muted them. Thank you to the taxi driver for translating what he said “the jet 2 and reception manager, were laughing at us” I did some more digging and found out. The jet2 guys have a side business going with the reception staff of the hotel. They book things separately and split the money with the reception manager. The taxi man advised us to report to the hotel customer service manager and he was just useless. All he kept saying was go home and complain to jet 2 and he will deal with his reception manager. It’s overpriced hotel. They food all taste the same and it makes your stomach bad. the only thing decent was fruit. One night a male waiter was arguing with a women on holiday. All we heard was him shouting and her saying in English “wowwwww”. I went to see her after and asked if she was okay “ turns out he took her husband plate and he wasn’t finished with it so she asked for it back and he got embarrassed” I can go on and on. Eftali hotels are terrible. The staff are con artists. The pools were closed for a few days each time because disgusting people were pooing in the pool. What that hotel did to our family was horrible, let me include they were aware that my son is disabled but they still made us all suffer. Me and husband got into the worst arguement because of this holiday and that spoilt the mood more. when we returned from holiday we were relieved and we’ve decided to stay in the UK this coming year for our summer holiday despite going abroad every year. Eftalia hotel has traumatised me and I don’t trust foreign policies and laws anymore. grateful to be in the UK despite. God is good 👍

Incredibly huge, great service, 24/7 reception, excellent drinks and food, bright and spacious rooms, diverse beach/island, friendly staff, lots to do, bus connection to the city, clean and spacious beach and pool, would definitely come back!!