FTE Ba Dinh Hotel

Beautiful scenery and lots of beautiful girls.

elegant and sophisticated space

This hotel will probably be considered as a 5 star hotel for individual/family tours, but it is definitely not considered a safe hotel for primary school group tour. We have just returned back from a student trip to Hanoi and had used FTE hotel and we had concerns with safety issues. When we first checked in, the hotel informed us that the students'room will be spread across 5 levels, claiming that there are not enough rooms to cater to just 2 levels. This is despite the school has specifically requested for keeping all students's rooms to only 2 levels. As a results, the teachers' resources are spread very thinly in ensuring the safety of our students. On the first night, a teacher's assigned room has a key left in the keyhole when she checked into her roomafter receiving her card key and the hotel is very reluctant to change another room for her. Although the issue was finally resolved with our travel manager swopping room with her, the hotel has already been observed as irresponsible. On the second night, a parent went to the hotel to ask for the room of her daughter and the receptionist gave the room number without informing any teachers leading the students. This parent went on to ask her daughter for other children's room number and went around to other children's rooms causing distress to the children, thinking that stranger had been knocking on their doors. This has definitely breached the safety protocol of disclosing hotel occupants personal data. The hotel also do not have sound proof wall. Other hotel occupants knocked on their own hotel door or partied in their room late into the wee hours (1am to 3am) and our sleep had been affected. In conclusion, this hotel is good for personal tour but definitely not a good option for group children tour.