Giardino Sorrentino

It's listed as a hotel on Google Maps and booking sites, but it's definitely not a hotel. A cheaper Airbnb would be better. The sewer smell in the bathroom was so bad I couldn't stand it and immediately left. Closing the bathroom door and opening the window couldn't fix it. If ventilation could have solved it, I would have stayed. This is unacceptable. There's no staff on site, so it's no different from a typical Airbnb. Staff only come during breakfast and check-in. The staff aren't even present during check-in hours; they only ask when you're ready to check in and come at that time before leaving immediately. The garden is there, as shown in the photo, but it's overrun with bugs like mosquitoes and flies. If you open the window for ventilation, flies, mosquitoes, and other bugs will constantly come in, and if you close the window, you'll suffocate to death from the sewer smell. We asked for a refund or a move, but they refused, saying there were no rooms available. We ended up paying to move to another hotel without receiving a single penny in refund. The owner of the hostel said it was the first time something like this had happened, that there was no smell at all, and that I should just stay. I feel like my lungs will get mold if I stay here! The room is extremely small, and there's not even space to open my suitcase. Please go somewhere else... Don't make me regret it. For just $50 more per night, you can stay at a nearby 4-star hotel.

Nice room. Clean and spacious. The city center is about a 10-minute walk. The courtyard is especially beautiful. Breakfast isn't extensive, but it's adequate.

We stayed for 5 nights and loved it! | The cleanliness, the bed and pillows, the beautiful garden, and the tranquility. | I would recommend it | Carmen. Murcia