Hampton Inn & Suites Phoenix Downtown

77 E Polk St, 85004, Downtown Phoenix, Phoenix, United States
Very Good 101 Reviews
4.2
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Hampton Inn & Suites Phoenix Downtown

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Standard King Room

Address: 123 Main Street

Discover comfort and convenience at Hampton Inn & Suites Phoenix Downtown, perfectly situated near top attractions and vibrant nightlife.

The Hampton Inn & Suites Phoenix Downtown offers modern accommodations ideal for business travelers and vacationers alike. Guests can enjoy a complimentary hot breakfast, free Wi-Fi, and a prime location close to the city's main attractions, including Arizona State University and the Phoenix Convention Center.

Highlights

  • Complimentary hot breakfast served daily
  • Prime location near top attractions
  • 24-hour business center and meeting facilities
  • Modern rooms with essential amenities
  • Fitness center for health-conscious travelers

Popular Amenities

  • Bar
  • Restaurant
  • Breakfast
  • 24 Front Desk
  • Lift
  • Non smoking rooms
  • Free Wifi
  • Business Centre
  • Facilties for disabled guests
  • Fitness Centre
See more amenities

At a Glance

Check in and Check out times

Check in from 15:00:00
Check out until 11:00:00

Tips from the concierge

  • Check out the local art galleries during First Fridays.
  • Visit the nearby Roosevelt Row for street art and trendy cafes.
  • Explore the nearby Arizona Science Center for a family-friendly outing.
  • Walk to the Historic Heritage Square for a glimpse of Phoenix's history.
  • Take the light rail to experience more of Phoenix without needing a car.

Featured Reviews

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Google
Quinn Williams
November 25
I am extremely disappointed with my recent stay at the Hampton Inn Downtown Phoenix, and I feel compelled to warn other travelers about the lack of accountability and customer service at this location. During my stay, I was wrongfully charged a $300 smoking fee, despite the fact that I did not smoke in the room. After reviewing the hotel’s report, I discovered that their “smoke detection” technology can be triggered by perfectly normal environmental conditions—including a hot steamy shower interacting with dust particles in the air, which can cause sensors to misread humidity. Research shows that certain photoelectric and particulate-based detectors can falsely trigger under these conditions, yet the hotel treated the alert as conclusive proof without doing their own research. When I reached out to dispute the charge, I was required to fill out a formal dispute form for something that should have been approached with basic customer care and a simple conversation. The Assistant General Manager (Alan Torres) eventually reached out and acknowledged my dispute, agreeing to remove the charge. However, despite removing the fee, they did not apologize, did not take accountability, and did not provide an updated invoice. I had to wait a week just to get the corrected invoice for my expense report—something that should have been issued immediately after the charge was reversed. I also asked how the hotel plans to prevent loyal guests from being subjected to false accusations and false sensor triggers in the future, and to date, they have not responded to that question at all. The hotel has yet to address my concerns, acknowledge the inconvenience, or offer any reassurance that other guests won’t face the same issue. This experience was frustrating, unprofessional, and completely avoidable. The lack of communication and accountability from management is unacceptable for a Hilton property. I will not be staying at this location again and strongly encourage others to use caution when booking here. If you don’t believe me, just read their other reviews.
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Lani Ray
November 25
The rooms are so nice and the staff were great
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Ian O'Dowd
November 25
Honest review. Excellent staff, free breakfast was great, room was clean and tight. Very impressed 👏
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Important to know

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Location

77 E Polk St, 85004, Downtown Phoenix, Phoenix, United States
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Cradle

Cot on demand (not included)

What To Expect

Guests at the Hampton Inn & Suites Phoenix Downtown can expect a comfortable and convenient experience tailored to both leisure and business travelers. The hotel provides a range of amenities that include a complimentary hot breakfast, free Wi-Fi, and access to a well-equipped fitness center. Each room offers modern comforts, ensuring a restful night’s sleep. The dedicated staff is ready to assist with any needs, from concierge services to 24-hour room service. With a prime downtown location, guests are within easy reach of popular attractions and local hotspots, making it ideal for exploring the vibrant city. The hotel also offers meeting and conference facilities, making it perfect for business travelers looking to blend work and pleasure seamlessly.

About this Location

The Hampton Inn & Suites Phoenix Downtown is strategically situated in the energetic heart of Downtown Phoenix, a hub of culture, entertainment, and business. Just a short walk from the hotel, guests can explore the Phoenix Convention Center, which hosts a variety of events year-round, or catch a game at Chase Field, home of the Arizona Diamondbacks. Art enthusiasts will appreciate the nearby Phoenix Theatre and the vibrant local art scene, which includes numerous galleries and installations. Additionally, Arizona State University’s Downtown Phoenix campus is a stone's throw away, making the hotel a popular choice for visiting faculty and students alike. Visitors can also enjoy the beautiful sights of the Desert Botanical Garden and the Phoenix Zoo, both within a short drive. Moreover, the area's diverse dining options and vibrant nightlife ensure that guests are never short of things to see and do during their stay.

Hampton Inn & Suites Phoenix Downtown, 77 E Polk St

Why book?

Choose the Hampton Inn & Suites Phoenix Downtown for its unbeatable location, modern amenities, and exceptional service, ensuring a memorable stay.

Best Attractions near Hampton Inn & Suites Phoenix Downtown

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Hampton Inn & Suites Phoenix Downtown

More Facilities

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Meals

  • Bar

  • Restaurant

  • Breakfast

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Accessibility

  • Wheelchair access to restaurant

  • Accessibility features

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General

  • Smoking allowed

  • 24-hour reception

  • Reception desk

  • Late check-out (fees apply)

  • Security guard (fees apply)

  • Elevator/lift

  • Shopping on site (fees apply)

  • Gift shop (fees apply)

  • Newspapers

  • Dryer

  • Smoking allowed (fees apply)

  • Smoking areas (fees apply)

  • Television in lobby

  • All Spaces Non-Smoking (public and private)

  • Smoke-free property

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Internet

  • Wi-Fi

  • Internet access

  • Wi-Fi (fees apply)

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Parking

  • Parking (fees apply)

  • Valet Parking (fees apply)

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Business

  • Wheelchair Accessible

  • Mobile phone coverage

  • Conference Hall

  • Meeting and presentation facilities

  • Business center

  • Meeting and presentation facilities (fees apply)

  • Event facilities (fees apply)

  • Rental video equipment and computers (fees apply)

  • Video Conference (fees apply)

  • Fax machine (fees apply)

  • Fax and copy machine (fees apply)

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Sports

  • Gym

  • Fitness facilities

  • Horse riding (fees apply)

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Others

  • Local and international calls (fees apply)

  • Printer (fees apply)

  • Golf practice facility (fees apply)

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Recreation

  • Bowling (fees apply)

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Rooms

  • Interconnecting rooms available

  • Smoking allowed in bedrooms

  • Room service (fees apply)

  • Laundry service (fees apply)

  • Smoke Detector

  • Safe (in room)

Nearby Hotels to Hampton Inn & Suites Phoenix Downtown

Hampton Inn & Suites Phoenix Downtown

Nestled in the heart of Downtown Phoenix, the Hampton Inn & Suites Phoenix Downtown combines comfort and convenience for all its guests. This inviting hotel features 210 well-appointed rooms, each equipped with essential amenities such as refrigerators, coffee makers, and flat-screen LCD TVs, ensuring a relaxing stay. Guests can enjoy complimentary Wi-Fi and a hot breakfast each morning, making it easy to start the day off right. For those seeking leisure, the hotel boasts a fitness center and a cozy Lobby Lounge where guests can unwind with a drink or snack in the evening. Business travelers will appreciate the 24-hour business center and accessible conference space, designed to cater to meetings and presentations. The dedicated staff is available to assist with concierge services, making every stay seamless and enjoyable. Additionally, services like laundry and room service ensure that guests feel right at home. The hotel’s welcoming atmosphere and commitment to guest satisfaction make it a prime choice for anyone visiting the vibrant city of Phoenix. With its ideal location, guests are just steps away from a myriad of attractions, including the iconic Phoenix Convention Center, Chase Field, and the lively nightlife surrounding Talking Stick Resort Arena. Whether visiting for business or leisure, the Hampton Inn & Suites Phoenix Downtown is the perfect base for exploring all that this dynamic city has to offer.

Rooms number

210 rooms

Floors number

11 floors

Visa Information

  • If you need a visa to enter the country, in the majority of cases, your hotel is supposed to provide you with the necessary documents. For more information, please contact the hotel. You will find the contact details in the e-mail with your booking confirmation. You can be charged extra for this service, even if you end up canceling the booking. All the agreements are only made between you and the hotel.

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Room Amenities