Hard Rock Hotel Riviera Maya - Hacienda and Heaven
Experience the ultimate luxury and vibrant atmosphere at Hard Rock Hotel Riviera Maya, where relaxation meets adventure in paradise.
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Fitness Centre
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Kids Club
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Room Service
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Air Conditioning
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24 Front Desk
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Lift
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Business Centre
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Facilties for disabled guests
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Pool
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Free Wifi
The Hard Rock Hotel Riviera Maya - Hacienda and Heaven offers an unforgettable blend of luxury and entertainment. Perfectly suited for families and couples, this resort is a paradise you won’t want to leave. Enjoy world-class amenities, stunning beaches, and thrilling activities, all while indulging in the rich culture and local cuisine of the Riviera Maya. Whether you seek adventure or relaxation, this hotel ensures a memorable getaway.
Highlights
- Luxurious spa and wellness center for ultimate relaxation
- Diverse dining options with local and international cuisine
- Exciting recreational activities including diving and hiking
- Family-friendly amenities and kids' programs available
- Stunning beachfront location near top attractions
Popular Amenities
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Fitness Centre
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Kids Club
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Room Service
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Air Conditioning
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24 Front Desk
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Lift
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Business Centre
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Facilties for disabled guests
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Pool
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Free Wifi
At a Glance
Check in and Check out times
Check out until 12:00:00
Languages Spoken at the hotel
Tips from the concierge
- Check out local markets for unique handmade souvenirs.
- Visit Xcaret during the evening for spectacular night shows.
- Try the street tacos from nearby vendors for an authentic taste.
- Explore hidden cenotes nearby for a refreshing swim.
- Use the hotel’s concierge for local dining recommendations.
Featured Reviews
Important to know
Location
Payment methods accepted at hotel
Cradle
What To Expect
Guests at the Hard Rock Hotel Riviera Maya can expect an unforgettable experience characterized by luxury, comfort, and a myriad of recreational options. The hotel is designed to cater to diverse preferences, whether one seeks relaxation by the beach, thrilling activities, or indulgent spa treatments. With exceptional dining options that showcase local and international flavors, there is something to satisfy every palate. The attentive staff is dedicated to enhancing your stay, providing personalized service and assistance to ensure that all your needs are met. From family-friendly amenities to exciting nightlife, the hotel guarantees a memorable vacation experience for everyone.
About this Location
Situated in the beautiful Riviera Maya, the Hard Rock Hotel is perfectly positioned for guests to explore a range of attractions and natural wonders. Visitors can delve into the rich history and culture at nearby sites such as the stunning Coba Ruins and the renowned Xcaret Eco Theme Park, which offers an immersive experience of Mexico's natural beauty and heritage. The famous Xel-Ha Water Park is also close by, providing a fantastic day of fun and adventure for families. With its close proximity to the Caribbean Sea, guests can easily indulge in various water sports, snorkeling, and relaxing beach days. The surrounding area is filled with vibrant local markets, offering a taste of authentic Mexican culture, cuisine, and crafts.
Why book?
More Facilities
Others
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Projector (fees apply)
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Conference hostess (fees apply)
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Golf (fees apply)
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Golf practice facility (fees apply)
Parking
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Parking (fees apply)
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Parking
Sports
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Golf course
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Gym
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Diving (fees apply)
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Fitness facilities
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Tennis court
Accessibility
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Wheelchair access to restaurant
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Accessibility features
Kids
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Babysitting and childcare
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Children swimming pool
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Kids club
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Playroom
Rooms
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Shower
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Shower/Bathtub
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Bathtub
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Hairdryer
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Toiletries
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Bathrobe
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TV
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Cable TV
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Alarm clock
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Minibar
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Safe (in room)
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Interconnecting rooms available
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Smoking allowed in bedrooms
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Room service
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Laundry service
Transfer
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Transfer services (fees apply)
General
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Air conditioning
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Smoking allowed
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24-hour reception
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Reception desk
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Security guard
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Currency exchange
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Elevator/lift
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Shopping on site
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Gift shop
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Graden
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Terrace
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Dryer
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Smoking areas
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Television in lobby
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Adults only
Business
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Wheelchair Accessible
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Mobile phone coverage
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Conference Hall
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Meeting and presentation facilities
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Photocopy machines (fees apply)
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Fax and copy machine (fees apply)
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Business center
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Meeting and presentation facilities (fees apply)
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Event facilities (fees apply)
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Rental video equipment and computers (fees apply)
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Video Conference (fees apply)
Pool and beach
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Private beach
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Pool facilities
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Beach facilities
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Spa tub (fees apply)
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Aquapark (fees apply)
Internet
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Wi-Fi
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Internet access
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Wi-Fi (fees apply)
Recreation
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Suitable for Events
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Theatre
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Arcade/Game Room
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Nightclub
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Billiards
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Mini golf (fees apply)
Beauty and wellness
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Doctor
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Sauna
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Steam room (fees apply)
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Jacuzzi (fees apply)
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Massage (fees apply)
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Massage (fees apply) (fees apply)
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Spa (fees apply)
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Hair Dresser (fees apply)
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Beauty Salon (fees apply)
Meals
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Cafe
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Bar
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Restaurant
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Poolside snack bar
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Buffet breakfast
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Breakfast served to the table
Hard Rock Hotel Riviera Maya - Hacienda and Heaven
Nestled along the pristine shores of the Caribbean, the Hard Rock Hotel Riviera Maya - Hacienda and Heaven provides an extraordinary escape for travelers seeking both relaxation and excitement. This luxurious resort seamlessly combines contemporary comforts with the vibrant spirit of Mexican culture. Guests are greeted by stylish and spacious accommodations designed for comfort, equipped with modern amenities and breathtaking views of the tropical landscape. The hotel features a plethora of on-site activities, including a state-of-the-art fitness center, diving club, and various recreational options such as billiards and hiking. For those looking to unwind, the luxurious spa offers an array of treatments, a sauna, and a steam room, promising rejuvenation for body and soul. Families will appreciate the dedicated kids' pool and babysitting services, ensuring that every member of the family has a fantastic time. Culinary enthusiasts will delight in the diverse dining options available, from local delicacies to international favorites, all served in a relaxed atmosphere. The lively bar offers a perfect spot for evening relaxation or socializing with friends. Additionally, the hotel's friendly multilingual staff is committed to providing exceptional service, making every guest feel at home.
Rooms number
577 rooms
Visa Information
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If you need a visa to enter the country, in the majority of cases, your hotel is supposed to provide you with the necessary documents. For more information, please contact the hotel. You will find the contact details in the e-mail with your booking confirmation. You can be charged extra for this service, even if you end up canceling the booking. All the agreements are only made between you and the hotel.