Hilton Garden Inn Panama City Downtown

Pros: Nice dining room, somewhat friendly staff, very clean all around, excellent housekeeping, very comfortable bed average hotel room, very quiet.Good food for lunch and dinner about average prices.Breakfast included. Cons: The room they put us in was like a basement, when we pulled back the curtains expecting to see the city we were looking at a rooftop. don't know if it was part of our building or another, across from the roof was another building. No view and slightly dark, so we left the curtains drawn sine we did not want anyone looking in since the window was in line with the roof. I figured since we booked through Expedia this is what we get. I gave out laundry 2 shirts, shorts, socks and was charged 14.98. The shorts came back rolled up and crushed. Had to us the iron in the room to iron out the wrinkles. When they called me to let me know the laundry was ready i went right down and paid my bill. I handed the clerk a 20.00 bill and was given back 5.02 change back. The next night at 10:30 while in bed I get a call from the night manager telling me I owed 5.00 that I only paid 9.00. I explained what took place and he insisted. Since I had no way of proving this the next morning I went to the front desk to pay. Again I explained and that manager said not to worry about the charge. 2 days later when we were checking out the same night manager told me I had not paid my laundry bill. I told him that the day before I was told I did not have to pay but again he insisted. Cant help but believing since I payed cash someone helped themselves to 5.00. Sad to have to thing that way. So some advise if you stay at this hotel pay with a credit card, never pay cash. Breakfast was not that good, they had the same things every morning, scrambled eggs, sliced hot dogs and pancakes. Cold cuts, bread watered down juice, no decaf coffee. One morning they even had rice and beans, don't know if that might be a traditional Panamanian breakfast item or not. Some of the staff members are very nice but a couple are not so much, cant have everything I guess. Would I stay here again? Not sure, wouldn't be my first choice, however I would not say to anyone not to stay here, just beware.

Very nice ,recently upgraded rooms. Very quiet,no street noice nor noisy AC..Super friendly staff and good food. Will visit again.

Don't ever attempt to drive in downtown Panama City