HM Palma Blanc Hotel

A fantastic lunch at Andreu Genestra's restaurant. The quality of the food is outstanding (the steak and lobster were excellent!). The service was extremely attentive and very friendly. The ambiance at HM Palma Blanc is modern and pleasant. Highly recommended for anyone wanting to treat themselves to something special.

From December 30, 2025, to January 3, 2026, I was a guest at your hotel. What I experienced during this stay is uniquely negative and completely unacceptable for a hotel of this category. Every single morning, at precisely 6:00 a.m., the massive moving of chairs and tables began. The breakfast area was obviously located directly below my room. The resulting deafening noise was so intense that even with ear protection, it was impossible to sleep. I was systematically deprived of sleep every single day. Naturally, I reported this problem to reception several times by telephone and explicitly requested that the staff be instructed to cease or at least postpone the activities that caused this extreme noise. The response, however, was shocking: I was met with the words, in essence, "Be careful what you say!" I consider this statement a clear threat and an unacceptable overstepping of boundaries by your staff. The day before, I had already raised my issue personally at reception. Instead of being taken seriously, my request was ridiculed and ignored. This behavior is disrespectful, unprofessional, and in no way compatible with a customer-oriented hotel. In summary, this entire stay was characterized by excessive noise and degrading treatment by your staff. Such treatment of paying guests is absolutely unacceptable to me. I would like to explicitly state that I will be reporting and evaluating this customer-damaging behavior objectively and unequivocally on all relevant review and travel platforms. After this stay, I cannot recommend your hotel in any way. I am deeply disappointed – not only by the inadequate noise protection, but above all by the disrespectful and intimidating behavior of your employees. I certainly will not accept being treated this way as a guest.

It was supposed to be a spa, but there weren't enough loungers (only 4+), and it was very noisy, no peace and quiet, no relaxation room. The pool was good, but that's about it. Not recommended for spa treatments!! Even there, loungers are reserved with towels. That was it for us. Cleaning service (towels+) was constantly lacking, so there's definitely room for improvement. So, if you're looking for peace and quiet, don't go there. Overcrowded breakfast room.