Home2 Suites by Hilton Bolingbrook Chicago

I stayed here for business. Very clean and quiet. I love home 2 suites. Area is a little sketchy but it’s nice it’s all the way in the back away from the main road. I will be returning.

Hotel was well maintained, clean, and at a convenient location. The pool area was nice and we liked the windows that brought in the sunshine. We were in the pool area first thing in the morning and there were no clean towels so we had to request them which wasn't a big deal. But the floor of the pool deck was already wet and slippery and had several articles of clothing left behind from the night before.... And scraps of garbage as well which was disappointing that a simple cleanup and towel restock wasn't done before the pool opened for the day. The breakfast was enjoyable. I would have preferred more toppings for the waffles (whipped cream!!) and more fruit such as berries. The selection felt pretty limited and if staying there more than a day or two could get pretty redundant. Also, I wish the table area could be cleaned more regularly. Also consider having some trays available for single adults with children. It is hard to carry several plates and cups or to leave the kids and go back and forth over and over. I love the TV and the availability of channels. I also love the roomy shower but was disappointed when my shampoo bottle was empty. Why isn't housekeeping checking that? I love the decor, especially the bedside lamp with the USB ports. There are a lot of shelves and drawers plus the mini kitchen complete with a table which would make longer stays much more comfortable. Overall, we love staying at Hilton suites. It is extremely easy to make reservations online or with the app. You can also edit your dates and use the app as your door key which is very convenient. The room is spacious and modern and clean. It comes with many amenities and the sleeping arrangements are comfortable. We are Hilton Honors members and we did call for our complimentary bottles of water (so we had a way to take our morning meds a half hour before breakfast) and we were told we had to pay for them, which was frustrating. The next employee just handed them to us with a bag of chips. Could I suggest leaving those in the guest's rooms before check in? That would be a nice touch! I would appreciate a little welcome package. After I got my children and belongings packed in my vehicle I was notified via my app that I needed to come back inside to the front desk to check out. This was an inconvenient scenario since I was the only adult with two children. It was for a good reason (to make sure I received a refund for one of our canceled dates) but I would have appreciated being told this prior to packing up my kids and vehicle!!

Great staff both morning and evening. Very clean hotel close by grocery stores that are in walking distances even on a cold day. Hot breakfast was a plus with spacious rooms! Restaurants such as Denny's, Golden Coral, Tasty Biscuit, Wendy's, and Burger King are within 5 mins travel. Even Wal-Greens and Bank of America. An absolute pleasure to stay here.