Hotel 81 Rochor

It was a really nice stay overall. Room is beautiful and clean!!

counter staff attitude and extremely rude

The good: Great location, near two MRT lines and buses. Walking distance to Bugis St and Fort Canning. The bathroom has a water filter for drinking water from the tap, which means unlimited water. You don't have to buy expensive water bottles when going outside. There's a 7-eleven right downstairs, just to the right of the entrance. The room has free toothbrushes, a hair dryer and ONE instant coffee and tea each, even though the room is for 2 people. The bad: There were two receptionists in the lobby when I walked in, with a suitcase. Neither one looked up or said hello. I walked up to the desk and still nothing, until I said "Hi, I'm here to check in". The next day I walked down to the desk to ask them to clean my room while I'm outside. The lady at the desk just stared at me with an annoyed face for 2 seconds before she said "okay" and nodded. The receptionists never look up or say anything when you walk into the lobby. The reception staff here desperately needs hospitality training. My room wasn't cleaned before check-in. The floor was dirty, had hair and dust all over the place. I told the reception and they sent someone to clean it. The wifi is bad. It works at times, but it's so slow and cuts off randomly that it's useless for video calls or streaming. No noise insulation. You can literally talk to people through the door as they walk by, and hear loud noises from the other rooms getting cleaned in the morning. There's also a screeching sound coming from the pipes when people in the other rooms are showering. Overall, I would not recommend this hotel to my friends. At such a cheap price, I expected a small room and no amenities, but the reception staff's poor manners is what makes staying here a bad experience.