Hotel Centro

A very pleasant little hotel that is close to everything. It is important to note that this hotel also has rooms for singles that share a communal bathroom. This is clearly noted on their website, but people booking through third party sites might not see it in the description. The staff was friendly and helpful. Our room (with bath) was clean, pleasant, quiet, and was cleaned daily. The room had everything we wanted, including a small refrigerator, which is handy when you're staying several days. The hotel is within easy walking distance of most of the major attractions, as well as some very good restaurants. I would happily recommend Hotel Centro to anyone looking for a reasonably priced, comfortable base to explore the sights of Firenze.

Excellent! I will definitely stay here again if I ever come back. As I learned quickly when I got here, many buildings look beat up or have graffiti, because they are old neighborhoods, in some cases extremely old buildings. Hotel Centro …

BUYER BEWARE: this place lists itself as a hotel, but is really not much more than a hostel. I do want to start with the positives though. The location is absolutely fantastic, within short walking distance from all of the big landmarks in Florence. The woman at the front desk (when she was there, more on that in a moment) was very kind, sweet, and helpful. The property also felt very secure, with a locked/coded outside door, inside gate, and other locked internal doors. The room also felt clean. Common areas (hallway, lounge, cafe) were cozy and comfortable. However, the pictures and details posted online for this property are very misleading. There are some rooms on the first floor that have a shared bathroom. We had a room on the 2nd floor with an en suite bathroom, but the sink and shower drains didn't fully drain properly, and the bath towel in the room is made with so much plastic that it might as well be a tablecloth. The pictures online make it seem like you get standard travel sized shower soap and shampoo, but in reality were tiny satchets that barely went the distance. Also, no washcloths. The water did get sufficiently warm, but the water pressure was very weak. The bed was hard as a rock, very much like a dorm bed. The pillows were also very flat and hard. Not ideal for someone like me with broader shoulders and is a side sleeper. The pictures online made the bed look very different than what we got. Also, there was only a sheet, no blanket. The posting online made it seem like this was going to be an actual hotel with front desk staff. In reality, it was one woman running the whole show (check in, room cleaning, etc). The hours on the door indicate that they are open 8am to 8pm, but there was no one there at least after 6pm during our stay. Which was unfortunate, because the AC malfunctioned in our room, and we could not get a hold of anyone. The walls were also pretty thin, and we could hear everything going on in the hotel. Again, not ideal for a hotel situated on a street that has activity going on all day and all night. If you're the type that's here to just crash for a night, I'm sure it's fine. But we were in Florence for three days with day-long walking tours planned, and we're looking for more of a place that we would be able to cool down and relax afterwards. This place is not it. We left after the first night for somewhere else.