Hotel Sommeiller

1 star (only because zero can't be given) A terrible experience from every perspective. We stayed at the Hotel Sommelier in Bardonecchia for two nights, two rooms, six people, spending almost €800. An absolutely unjustifiable price for what we found. Let's start with the rooms: • Completely dirty carpet, with wooden flooring underneath that creaks with every step, giving the feeling that the floor is about to give way at any moment. Constant and annoying noise. • Soft mattress, impossible to sleep, with practically non-existent pillows, completely flat. • Dirty bathroom, sheets with clearly visible stains, and towels never changed in three days. It's clear that the cleaning staff only came in to empty the wastebasket. • Wobbly room door with a malfunctioning internal lock, an unacceptable situation also from a security standpoint. • Outdated windows and shutters, with drafts everywhere, and even draft excluders left on the floor. Staff: Rude, often absent, and completely indifferent to customers at reception. No attention, no professionalism. When we checked out, we handed over our keys, and the receptionist didn't even notice we were leaving, too busy on her computer to say goodbye. A truly embarrassing scene. Breakfast: Simply indecent. • A few empty croissants • Very few varieties of milk, already sold out at 8:30 in the morning • Three pieces of bread, two slices of ham, some cereal • Extremely low quality, everything sparse and poorly presented • Dirty floors, cups sloppily washed and dried All this in a facility that doesn't even begin to justify the asking price, especially considering we're not in Livigno, but in Bardonecchia, and after New Year's Eve (January 2nd). In conclusion: A stay to forget, a dilapidated, dirty, poorly managed facility with unprofessional staff. I strongly advise against this hotel. There are many better options in the area. Avoid.

HYGIENE 0. Unfortunately, we hadn't read the reviews beforehand, but we were fooled by the photos on the website. The carpet hadn't been washed since 15/18, the beds were dusty, and the bathroom was the same. The only redeeming features are the breakfast and dinner, the central location of the hotel, and the friendly staff. The hotel offers free shuttles to the ski resorts, provided by the municipality.

What can I say? My experience, like that of many others, at this hotel was very negative in every way: old rooms, drafty windows, beds that felt like iron, and really dirty carpets. Not to mention the bathroom, where we found pubic hair and remnants of wet toilet paper. Not to mention the staff... the only redeeming feature is the Calabrian waiter. The rest were truly rude, inconsiderate, and disrespectful to customers (they didn't even want to make us a coffee). And last but not least, here's the surprise: when we checked out, they grabbed a broken chair with the excuse of extorting 50 euros from us. Others were even charged 150 euros more for skis than the online price (new ones). In any case, there's nothing redeeming about the location, the staff, or even the management. WE WILL NEVER GO BACK