Howard Johnson By Wyndham Mystic

This was my second day at this hotel. My first day was quite horrific. And I know you’re thinking why did I stay a second time? The reason is the first time I was given a room on the first floor. The second I opened the door. There was a profound Ing mold smell. I went to the front desk and explained my concerns and was given a new room on the first floor. Several doors down and after moving all of my stuff, I am sad to say the Overpowering stench of mold was in this room as well. After going to the guest desk, two more times and being transferred To two more rooms on the first floor. I urged the employee to allow me a chance on the second floor to see if The rooms up there were also moldy or not. Finally, after the fourth attempt on the first floor, she gave me a room upstairs and I was satisfied with that room. It did not smell like mold. The bathtub did appear to have maybe potential spots of mold but after a bleach clean I felt OK about taking a shower shower there and after that huge huge disturbance I really really enjoyed my stay. I enjoy tThe rooms up there we’re also moldy or not. Finally, after the fourth attempt on the first floor, she gave me a room upstairs and I was satisfied with that room. It did not smell like mold. The bathtub did appear to have maybe potential spots of mold but after a bleach clean I felt OK about taking a shower there and after that huge disturbance I really enjoyed my stay. I enjoy the balconies there and I ain’t really enjoyed the fact that the room didn’t smell like mold. Because of this I booked a second stay, but first before booking, I called the Front desk to ensure if I did book a stay through my Wyndham rewards that I would be insured a second Floor room. The lady there assured me that there was availability so I booked my second stay. However, this time when I got there, I got a room where the Shower was causing excessive water to come out because the curtain would not cover the hole shower. It was curved and causing the curtain to constantly go into the middle of the rod rather than cover the sides. I was there for a week and on my third day, I just had enough of it. I was sick and tired of the flooding of the floor and having to constantly clean that that I asked the gentleman if I could switch Rooms. For the rest of my stay. I was there for another four days. And I had mentioned to him that I was considering staying another week or possibly two. He told me at that time that I could not change my room and that if I decided to stay longer at that point, I’d be able to change my room and that really upset me. I take a shower every single morning and I didn’t feel like it was fair that I had to deal with this considering the money I paid for the room was quite pricey. On top of that unless you Go to the front desk in the morning, you are most likely going to have to wait a very long time to get any sort of service. The girl in the morning is the only one that’s ever really available to help with Customer Service. After she leaves, it’s very hard to find an employee. There’s never an employee sitting at the front desk. There’s a note that says knock on this door with an arrow for service and if no one is available and employees walking around on the premises helping someone else. However, if that’s the case they should really leave a note saying I left at such in such time and will be back very soon. The main lobby is freezing cold. There is absolutely no heat in there. And on my first night stay was getting things from my car and bringing them up to my room and it was approximately 11 o’clock at night. I was getting things I was going to need for the morning and I got locked out of my room. So I went down to the desk to try to get a new key made and I had to wait nearly a half an hour before an employee showed up to help me. It was very frustrating because I just wanted to get back into my room and there was no one there to help me while I froze in the lobby waiting. This hotel is outdated and has severe mold issues

Very dated HJ with security issues (outer side door with access to hotel left unlocked until 11pm ? ). Front desk was fine, though we had to knock on adjoining door for staff member at check in and check out. Lobby is updated however rooms were dated and had cleanliness issues.Location can't be beat however I'd pay a little more for a secure hotel . Parking lot had a lot of potholes so even though it's small, go slowly. Do better Wyndham !!!

Terrible rooms, no heating in the lobby, no one to complain to, in short, a terrible, terrible, absolutely terrible hotel. The franchise should close it down... I don't recommend it. The bathrooms had no electricity; I had to turn on my phone's flashlight to be able to use it.