Hyatt Place Boston/Seaport District

Extremely disappointing stay. The hotel doesn’t meet expectations at all and clearly fails to live up to the level associated with the brand. Breakfast is a major issue. There are constant lines where you have to wait 15–20 minutes, yet the quality and variety of food are baffling. From fruits, you get a single apple per person, along with green, unripe bananas and canned fruit that’ve an unmistakably spoiled taste. The hot dish that resembles scrambled eggs appears to be made from powdered eggs, judging by the taste and texture. The potatoes are just deep-fried, greasy, and bland. The yogurt is the cheapest possible, served with basic cereal. The baked goods are stale rolls and only one type of dry, tough croissant that can hardly be called fresh. The coffee is simply terrible. There’s no aroma or flavor at all—just warm, light brown water. This is easily one of the worst hotel coffees I’ve ever had. The only mildly positive note is the selection of teas, which is probably the best thing this hotel offers. Unfortunately, that’s where the positives end. The only real advantage of this hotel is its very close and convenient location to the airport. However, this comes at a significant downside: the location is extremely inconvenient for sightseeing. Getting to Boston’s main attractions takes roughly the same amount of time whether you walk or use public transportation, which makes exploring the city unnecessarily time-consuming and frustrating. Overall, the hotel feels more like a student dormitory than a hotel from a well-known chain. The interiors are outdated and extremely basic, more in line with a two-star hotel. There’s no sense of comfort—just tasteless minimalism and a clear impression that everything’s being done as cheaply as possible, from the furniture to the service. Considering the price, the value for money’s very poor. I’ve no desire to return and wouldn’t recommend this hotel.

Five stars to Hyatt Place in Seaport Boston. Look, we dragged ourselves in on Saturday afternoon, nine in total, toddlers crying, flight officially gone till Monday. Bianca at the front desk went above and beyond for this tired family! She listened, she smiled, she squeezed three rooms out of thin air and still asked if the kids needed milk. That was a pleasant surprise after dealing with the rude guy down at Valet. Housekeeping next day was spotless. The bar on the second floor is solid and the hotel breakfast is actually pretty good. We might just stay here again.

Great location! Everything we needed to enjoy our vacation was easily within walking distance.