ibis Bregenz

Very good and quiet hotel with good service. Comfortable stay and pleasant atmosph.

Overall an okay stay, but with some clear areas that could use improvement. The location is excellent — within easy walking distance of Lake Constance as well as the downtown shops and restaurants, which is a real plus. The hotel is also pet-friendly, which is convenient and a nice touch for those travelling with animals. The parking facilities are very good and super handy, especially if you’re arriving by car. At €20 per night, it’s neither particularly expensive nor especially good value, but practical nonetheless. The building and rooms feel dated and would benefit from a refurbishment. One of the biggest drawbacks was the mattress setup: thin, camping-style mattress toppers placed on top of the regular mattresses, which significantly impacted sleep quality. The bathrooms are also quite old, and the showers aren’t particularly comfortable. Breakfast was a highlight, especially for ibis standards. Good coffee and a wide, solid selection made for a pleasant start to the day. Service was mixed. Some staff members were genuinely friendly and welcoming, while others seemed disengaged. During breakfast, the staff member was on her phone most of the time and only occasionally came out to clean. At checkout, the morning front desk was unattended for a while as the staff member was outside smoking, leading to a queue forming at reception. One real let-down was being charged for premium Wi-Fi despite being an Accor Live Limitless Diamond member, which felt disappointing and out of step with loyalty expectations. All in all, a conveniently located and pet-friendly hotel with good parking, but dated facilities, inconsistent service, and questionable loyalty recognition hold it back. With refurbishment and stronger service standards, it could be a much better experience.

Terrible service, the room keys didn't work, we paid for a triple room and were given a double, and the elevator was out of order. Awful experience