JW Marriott New Orleans

614 Canal St, 70130, Central Business District, New Orleans, United States
Very Good 119 Reviews
4.3
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JW Marriott New Orleans

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Standard King Room

Address: 123 Main Street

Experience the vibrant culture of New Orleans at JW Marriott, featuring upscale amenities, fine dining, and proximity to the French Quarter.

The JW Marriott New Orleans is a modern haven for travelers seeking elegance and comfort. Nestled on Canal Street, it offers easy access to the French Quarter while providing luxurious accommodations and top-notch amenities. Guests can enjoy an outdoor pool, spa treatments, and gourmet dining, making it the perfect choice for leisure and business travelers alike.

Highlights

  • Prime location near the French Quarter
  • Luxurious rooms with modern amenities
  • Outdoor pool and rejuvenating spa
  • Diverse dining options on-site
  • Live music and entertainment nearby

Popular Amenities

  • Room Service
  • Air Conditioning
  • Lift
  • 24 Front Desk
  • Non smoking rooms
  • Free Wifi
  • Breakfast
  • Restaurant
  • Bar
  • Pool
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At a Glance

Check in and Check out times

Check in from 16:00:00
Check out until 00:00:00

Languages Spoken at the hotel

Multi-language staff

Tips from the concierge

  • Visit the French Market for local crafts and food.
  • Try beignets at Café du Monde, just a short walk away.
  • Take a streetcar ride through the Garden District.
  • Explore hidden jazz bars for authentic music experiences.
  • Join a guided ghost tour for a unique perspective of the city.

Featured Reviews

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Google
Monique Ferrer
January 26
This was one of the most frustrating hotel stays we’ve ever had, and the way our complaint was handled afterward made it even worse. We booked two rooms and made three advance requests (two emails and a phone call) for connecting rooms, as we were traveling with minors. Each time, we were assured this would be accommodated. When we arrived, we were told the rooms were not connecting and could not be accommodated because the hotel was “fully booked.” Only after pushing back were we told connecting rooms were suddenly available—but they needed to be cleaned. With no other option, we were forced to leave the hotel and wait. We did not receive our rooms until after 9:00 PM, which is unacceptable after a full day of travel with children. When we finally got to the rooms, they were placed directly next to the elevators, resulting in nonstop noise day and night. The room conditions were equally unacceptable: Our room was extremely hot, and the AC never properly cooled—so warm we woke up sweating. Our children’s room was freezing, stuck at 57 degrees, and would not warm up no matter what we did. We had to turn the AC off entirely so they wouldn’t freeze. The hotel acknowledged many of these failures but offered no meaningful resolution, and no accountability—only apologies and requests for more documentation. For a brand that positions itself as premium, this response was shocking. This experience has fully reinforced why we usually book with Hilton, where guest issues are handled proactively and transparently. Between the stay itself and the dismissive handling of our complaint, we will not be returning to this JW Marriott and would strongly caution others—especially families—before booking here.
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Google
Elena
January 26
The worst JW Marriott I have ever stayed at! It doesn’t feel like a luxury hotel at all. As a Titanium Elite Member I’ve been to many Marriott hotels and executive lounges. This hotel’s lounge is pretty bad. Food is not good, the place is dirty, a lot of dated and broken furniture, screaming kids running everywhere. The suite was underwhelming as well. My son slept on the Murphy bed that was so squeaky and uncomfortable that he kept waking up at night. The water in the shower was barely warm. We were also overcharged by the hotel that took them forever to fix. Do not stay at this hotel! There are plenty of nicer hotels in the area. Very disappointing experience! I wish I had spent $$$ somewhere else.
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Google
CJ Jojo
January 26
Location is great. Right off one of the main streets of New Orleans. It's easy to get to a lot of the tourist areas and sightsee from this place. For example, it's 0.8 mi away from the national world war II museum. If you can walk you can pretty much go to anywhere you want. It's even close to the trolleys. The bed was super comfortable, probably the most comfortable bit I've slept in in years. Phenomenal! The service with everybody free too. Very cordially and you feel like you are the only guest there. Even though it was a Marriott, you didn't feel like you're talking to iron statues. You felt like people wanted to generally be helpful to you and help you on your way. Ask questions. Have doors open for you? They were all outstanding. Not only was this the best hotel experience we've had. I was definitely better than the Marriotts we've gone to before. Better than any Disney experience better than any rival hotel. The only downside for my perspective was room service was expensive. I expect to pay a premium when I order room service but when there's a fee about 5% plus another fee for 20% and you have to include a tip on top of your food, you're paying more for services than the food. That in mind I did order a little bit of room service. The first time. The food was fresh. Extremely tasty and hot. The gentleman that delivered it to our door saw that I have a disability and was more than willing to help me without me even asking the food down opening up and making sure I was all right before he left. Kudos to have he definitely deserved the tip generous tip. I cannot wait to go back to this Marriott.
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Important to know

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Location

614 Canal St, 70130, Central Business District, New Orleans, United States
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Payment methods accepted at hotel

American Express, Diners Club, MasterCard, Visa

What To Expect

Guests at the JW Marriott New Orleans can expect an unparalleled level of service and comfort. The hotel combines modern amenities with the rich cultural essence of New Orleans, ensuring a memorable stay. From spacious rooms equipped with all necessary conveniences to lavish recreational facilities, every aspect is designed for relaxation and enjoyment. The friendly staff is dedicated to providing personalized service, from arranging sightseeing tours to recommending local hotspots. Guests can indulge in exquisite dining options on-site or explore the culinary delights of the city just outside the hotel. With a prime location near top attractions, guests will have easy access to everything New Orleans has to offer, making this hotel an ideal base for both exploration and relaxation.

About this Location

Conveniently located on Canal Street, the JW Marriott New Orleans is a stone's throw from the iconic French Quarter, where guests can savor the vibrant atmosphere of jazz music, historic architecture, and delectable cuisine. The hotel is surrounded by cultural landmarks, including the historic St. Louis Cathedral and Jackson Square, both of which showcase the city's rich history. Visitors can explore the renowned Bourbon Street, famous for its nightlife and entertainment, or stroll along the picturesque Riverwalk for stunning views of the Mississippi River. Nearby, the Garden District offers a tranquil escape with its charming streets lined with beautiful antebellum homes. For art enthusiasts, the New Orleans Museum of Art is a short distance away, showcasing an impressive collection of works. The area is also known for its unique shops, delightful cafés, and bustling markets, ensuring travelers experience the best of New Orleans.

JW Marriott New Orleans, 614 Canal Street

Why book?

Choosing JW Marriott New Orleans means opting for luxury, comfort, and an unbeatable location that puts the best of the city at your doorstep.

Best Attractions near JW Marriott New Orleans

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JW Marriott New Orleans

More Facilities

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Parking

  • Parking (fees apply)

  • Valet Parking

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Kids

  • Babysitting and childcare

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Rooms

  • Shower

  • Shower/Bathtub

  • Bathtub

  • Hairdryer

  • Bathrobe

  • TV

  • Cable TV

  • Alarm clock

  • Minibar

  • Safe (in room)

  • Interconnecting rooms available

  • Smoking allowed in bedrooms

  • Room service

  • Laundry service

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Transfer

  • Car rental (fees apply)

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General

  • Air conditioning

  • Heating

  • Smoking allowed

  • 24-hour reception

  • Reception desk

  • Currency exchange

  • Elevator/lift

  • Newspapers

  • Shopping on site

  • Gift shop

  • Graden

  • Terrace

  • Dryer

  • Television in lobby

  • All Spaces Non-Smoking (public and private)

  • Smoke-free property

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Internet

  • Wi-Fi

  • Internet access

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Accessibility

  • Wheelchair access to restaurant

  • Accessibility features

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Recreation

  • Library

  • Bowling (fees apply)

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Meals

  • Kitchen

  • Microwave oven

  • Bar

  • Restaurant

  • Banquet Hall

  • Breakfast

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Others

  • Golf (fees apply)

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Pool and beach

  • Indoor Pool

  • Beach facilities

  • Aquapark

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Beauty and wellness

  • Steam room

  • Massage (fees apply)

  • Massage (fees apply) (fees apply)

  • Hair Dresser

  • Spa

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Business

  • Wheelchair Accessible

  • Conference Hall

  • Meeting and presentation facilities

  • Business center

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Sports

  • Gym

  • Diving (fees apply)

  • Fitness facilities

  • Tennis court

Nearby Hotels to JW Marriott New Orleans

JW Marriott New Orleans

The JW Marriott New Orleans stands as a beacon of modern luxury in the heart of the vibrant city. With 494 elegantly designed rooms, this four-star hotel offers a blend of sophistication and comfort, featuring plush bedding, a minibar, and high-speed internet access. Guests are welcomed into a stylish lobby with a 24-hour reception, ensuring a seamless stay from the moment they arrive. Dining options abound with an exquisite restaurant, a cozy café, and a lively bar, catering to both casual and fine dining experiences. For those looking to unwind, the hotel boasts an outdoor pool and a rejuvenating hot tub, while the on-site gym and spa provide ample opportunities for relaxation and fitness. Whether guests seek a day of adventure exploring New Orleans or a tranquil retreat, JW Marriott’s amenities cater to all desires. The hotel’s proximity to the famed French Quarter allows visitors to immerse themselves in the city’s rich culture and nightlife. Leisure and entertainment options are plentiful, with live music, a casino, and various activities available nearby. Each guest room is a sanctuary of relaxation, featuring air conditioning, a spacious bathroom, and modern technology to enhance comfort. The JW Marriott New Orleans is not just a place to stay; it’s a luxurious experience that encapsulates the spirit of this historic city.

Rooms number

501 rooms

Floors number

30 floors

Visa Information

  • If you need a visa to enter the country, in the majority of cases, your hotel is supposed to provide you with the necessary documents. For more information, please contact the hotel. You will find the contact details in the e-mail with your booking confirmation. You can be charged extra for this service, even if you end up canceling the booking. All the agreements are only made between you and the hotel.

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Room Amenities