Kleopatra Ada Hotel

Worst vacation ever. Dirty and very old room. Food inedible and made me feel sick afterward. Staff unfriendly and completely uninterested in customers. Don't make the same mistake we did.

This hotel is a complete disaster. I arrived in the middle of the night and was greeted lewdly with "Hey Baby." Then I went to my room. The stench was unbearable. The air conditioning seemed to be malfunctioning, so the room was either unbearably hot or freezing cold. Of course, it was dirty, but at least tidy. Every time I ate, I had stomach cramps and felt disgusted. Please find out exactly where this hotel is located before booking. I had to pay for a taxi every time I wanted to get to and from the city. The receptionist was incredibly unfriendly and absolutely unhelpful, but that wasn't even the worst of it. It was the middle of the night, and the transfer simply didn't arrive. A slight delay is okay, but not a whole hour or more, especially since I had a flight to catch. Instead of doing anything about it, the person in charge was sitting by the pool drinking with others. Such a cheek! I asked him to please call and find out where the transfer was. He told me to just wait. Twenty minutes later, I told him he should please call them. It's also worth noting that he didn't even stay at reception but kept going outside and continuing to drink. After an eternity of waiting, I finally received confirmation that the transfer would be there shortly. This then took another half hour, during which I paced back and forth, feeling increasingly anxious. The receptionist told me I shouldn't make such a fuss, at which point I raised my voice accordingly. I felt incredibly sorry for all the new guests who arrived. Please don't go there unless you want to spend an arm and a leg on taxis or experience aggression, diarrhea, and disgust.

This hotel doesn't even deserve one star. The all-inclusive package includes no bottled water, no Wi-Fi, no minibar, no safe, and the food is cold and poorly presented. Never again! Please don't make the mistake we did. It's unbelievable that this dump is offered by tour operators.