Le Nouvel Hotel

Was impressed when I entered the room, then comes the rest. Stayed on the 6th floor. Bathroom is tight and claustrophobic, with the door opening into the toilet. Seemed as if the room was not cleaned prior to arrival. Stains on the bathroom wall and mirror, filthy shower, hairs and stains on toilet. Sink pools water after minimal time of water running. Filthy floors with dirt and hair. Bed sheets had hair and stains from prior use or improper cleaning. Had a do not disturb sign on door and staff still entered while I was not decent. One of the worst stays I have had in a hotel. The only bright side was its location, but for the price you’re better off getting a better hotel with same location, with a relatively similar price but surely more pride taken on maintenance and cleanliness. Will never stay here again.

TLDR: Convenient location right off hwy 15. Check-in/out process pleasant. Rooms were clean, reasonably well equipped kitchenette. Make sure you remember to borrow the access card to use the elevator to get down to the parking level after check-out. I forgot, but another guest held the door for me. My 65" tall SUV was fine driving in their underground parking. Longer review: Very easy to find once coming off hwy 15. Made use of the underground parking. Didn't have any issues driving my compact SUV thru as it was only 65" tall, I think I saw one bulkhead with a handwritten note of 68" clearance in some spots. If you don't have one already, they do offer free use of a steering wheel lock if you want. Stayed one night. Both Lucie (sp?) and Luis at the reception desk made the check-in and check-out process smooth and easy. I had booked a room with two queen beds, it was one of the condo suites with a kitchenette on the ninth floor. It was stocked well enough for a couple. Including couple of electric kettles, a Nespresso coffee brewer with two espresso cups, three glass tumblers, plates, bowls and cutlery. Did not make use of the mini induction stove top, but used one of the two microwaves (the second microwave had a built-in exhaust fan for the cook-top). A couple of larger mugs for tea would be nice. Beds were comfortable, thermostat was accessible and worked (I can only speak to heating control as I was there in February). While they were undergoing renovations, I didn't experience any inconvenience because of it. If any, it was not being able to get down to the parking garage after checking out via the elevator because you need an access card to open the "mini-vestibule" that surrounds the elevator doors. Fortunately I found another guest who held the door for me.

It's called the Nouvel Hotel but a better name would be Olde Pile of Crap. Understandable there are renos being done in the reception area, but I don't sleep there. The rooms are dated, the water is lukewarm, the heaters are noisy, the toilet in the bathroom wasn't bolted down properly, the bathroom vent was filled with dirt, the beds are lumpy, etc. Just a shoddy place through and through. Staff are polite but probably because they know the place is falling apart and there's not much they can do about it. Overpriced parking. Overpriced breakfast buffet. Cold eggs. Gross. That's why I didn't tip. Definitely going to find something else next time we're in Montreal. Sleeping on the street might be better.