Makeney Hall Hotel

Such a lovely place in beautiful countryside and the staff were superb. Very professional but friendly and helpful at all times.

Lovely country house hotel

Beautiful location, amazing food and the staff couldn't be more helpful! Couple 1 night stay. We stayed in the Strutt suite with sauna which was a lovely addition! We emailed in advance to ask if we could check-in slightly earlier (although 3pm check-in is pretty good anyway!) as this was a very rare and special occasion for us and they did all they could to oblige and make us feel welcome and they were able to let us check-in earlier which was lovely. The room itself was enormous but a little tired (curtains were coming of the tracks but still closed and opened ok (extremely dark at night!), and we found £1 under the table and could have been cleaned better around the edges but the bed, bathroom and main walking areas were clean). It didn't really have a view of the grounds (as is inferred when booking the room) as the windows look the wrong way and from the balcony the trees are too big but I still loved having the balcony for a drink on an unusually warm March afternoon! Overnight it was extremely quiet and peaceful. This particular room has a staircase up to the bed and lounge area (sauna as you come through the door downstairs) and doesn't have any neighboring rooms either side or above (not sure about below but didn't hear a thing) so it feels very private. Bed was very big and comfy and bathroom was lovely and big with walk in shower and bath, but could have done with some coat hooks to hang your robe on (and I think the shower door is on the wrong side as it's right by the entrance door and where the shower controls are so the floor gets wet). TVs worked fine and had good phone signal. Didn't actually use the WiFi though so can't comment on that. Robes were provided and the sauna was easy to use and lovely for a unique stay! We had a drink in the bar and dinner in the hotel restaurant and the food was absolutely delicious!! We were the only ones in there (it was a Thursday night in March) so service was very fast and friendly and it didn't feel awkward. Roger seemed to do a bit of everything, he was in the bar and serving in the restaurant and setting up for an event the next day and he was fantastic! So friendly, efficient and put us at ease. He also recommended a little stroll up to the old pub up the road (Holly Bush Inn) which is definitely worth a visit! Breakfast in the morning was fantastic, buffet with juice, tea coffee, croissants, Fruit, yoghurt, nuts and cereal etc plus you could order a variety of cooked breakfast too. Again lovely food and great service and the checkout time of 11am was welcome. I thought the public areas of the hotel, including the grounds, were lovely and well presented. Overall we had a lovely night stay and would come back! Thank you :-)