Manzanillo Caribbean Resort

Good cocktails, good service, just be a little patient with the food because it takes a while, but that's because of the number of orders.

The location amidst nature is the best part. You wake up to the howling of howler monkeys (lol) or birdsong. There's a kitchen in the apartment, which helps lower food costs. I think they should check BEFORE the guest arrives if everything works. The safe didn't work, the stove didn't work the day I needed it, and the shower didn't heat up, but my husband fixed it himself. So, although clean and with good service from the staff, the experience left something to be desired because of that.

Poor. RIP off. It looked lovely from the pictures on Booking.com showing a woman relaxing in the pool. But when you get there, the rooms are extremely basic and ugly, broken window in my room, very dated old decor, furniture and fittings. The pool was ok apart from the very rough concrete around it but packed with families at the weekend and school trips in the week so not relaxing at all completely unlike the picture they advertise it with on Booking.com - very misleading. The staff were very nice and helpful (the only reason I’ve given it two stars not one) other than the initial messages I got when I tried to cancel. I found the food inedible (including the breakfast), so I had to go out to eat every day, although the location is miles from anything so costly and no restaurants or cafés around. They charged me over $100 a night, but when I was there, I saw it was advertised for half that price presumably because it wasn’t fully booked. I think at half the price it still would have been overpriced for what it is. I left early and they agreed to refund my money for the remaining days but are now playing around not refunding the money as agreed. Hard to understand all the 4 and 5 star reviews on here I feel like I was ripped off and this is definitely one to avoid.