Marylanza Suites & Spa

Quite a nice hotel. Our room had a lovely view of the golf course which was right next door. The pool area was suitable and sun loungers were not reserved, which was a big plus. The first hotel where this issue is taken seriously. The evening program was perhaps a little too much. And the number of visitors noticed it. And the sound system needs fixing. Way too loud. My ears hurt when the program leader shouted into the microphone. The leaders of the kids' club were not always on time and we sometimes waited 30 hours for them. The kids liked the club though.

I would not recommend this hotel. They say it’s a 4 star however it does not feel and act like one! We asked were to buy some water so we can have it in our room and the receptionist told us they left a “complementary” bottle of water in the mini fridge for us and we told him there is no water in the fridge because we checked, if there was then why would we be asking for water in the first place? So after 30 minutes or so we were on our way to the room and the receptionist said that the staff have left water there in the fridge as they checked the room and it was already there from the beginning and we must’ve not seen it! He was gaslighting us like we were idiots just so the staff won’t get in trouble which came across very rude and unprofessional! We also asked when we arrived at the hotel how much it will cost us, just to gave us an approximate cost (not on spot) to stay for another 2 nights. We were shocked of the response of the receptionist which was very rude and entitled and said to us “only if you know 100% I will tell you!” Well how about you tell us the price like a normal person first so we know and agree and then we will stay? How can we stay for another 2 nights if you don’t tell us the price to begin with?!? Very odd and weird person that receptionist was, he was definitely hating his job! Wi-fi not working at all in the room we stayed, they have done nothing to fix this even though they were aware of this issue. Good thing I wasn’t on a bussines trip. The receptionists were very rude and they could not care less. Wi-fi barely working around some areas in the hotel. Food acceptable, however very repetitive and not a lot of variety. Deserts are a complete let down and they monitor you while you eat. For a 4 star hotel they don’t offer you slippers, bath robe, shampoo, only shower gel. The entertainment was very disappointing. So if you are a young couple there is completely nothing to do other than just tanning by the pool, the water in the pool was not heated by the way and it was freezing. Only the green pool the water temperature it was acceptable. Not to be rude and come across wrong, this hotel is only and full of old people so if you are a young couple or you come with a bunch of friends avoid this hotel because it’s not it.

Nice hotel with good restaurants, several pools and a show every night!!