Megaro Hotel

Gorgeous hotel room and lovely staff stayed in room 604 for my partners birthday which was amazing and was gifted complementary prosecco Our only negative was breakfast was a little chaotic , running out of things from the menu and waiting a while for coffee But overall a great hotel and we will stay again xxx

Staff were helpful in getting bags to room and being available through out our stay. The rooms and facility were clean and welcoming. On my last morning in London, I left my expensive prescription glasses behind. Regarding UK to USA deliver, the UPS service was a nightmare. However, Flippo responded to my emails in a timely manner. Even though I could not settle issues with UPS, Flippo help me fill out the proper forms for (business) delivery of my personal glasses. In all, I enjoyed the quaint English hotel room and continental breakfast in the lobby.

I don’t think this should be called a 5 star hotel. It wasn’t up to the standard. We stayed in the MEGARO SUITE, which is certainly their high end and most expensive rooms. Pros - unique look. I like the concept of the hotel. That’s what drew me there in the first place. - large comfy bed - I liked the complementary snacks & drinks, robe and tooth brushes Cons - the suite we stayed in is actually very small in comparison to what is advertised and paid for. It’s basically a large room/studio. It’s quite possible that we got the smallest one, or that’s what it looked like from the floor plan provided in the room. - concierge service is poor. I tried using it twice and gave up eventually. My major problem is no attempt to help you sort out your issues. Considering this is a “5 star” hotel, I expected more. - can’t watch YouTube or use streaming services on TV. I asked Concerige service about this but she basically said it was what it is in all the rooms. Even though I could see some TVs on the Wi-Fi with this capability. An obvious lie. - The pamphlet said we could request a blue tooth speaker. I contacted the concerige about this but was told this is not something they usually do. - AC doesn’t work properly. We suffered in the middle of the night sweating. Windows don’t open so you are at the mercy of the AC. - No balcony or terrace as advertised In summary, I feel this hotel’s administrators are probably comfortable. Hence the treatment. Being in a very busy part of London means they will always get business. So it is what it is. We live and learn. I don’t think I will be back but we got some good memories. Rooms: The suite I stayed in is actually very small in comparison to what is advertised and paid for. It’s basically a big room/studio. It’s quite possible that we got the smallest suite. Noteworthy details: If you want something different in look then go there. If you want good Concerige services or experience it’s not the place for you.