Monarch Plaza Hotel

The navigation system is fast, accurate, and very practical.

In conclusion, I'd give it a 70/100 (for family stays). ⚠️There are aspects that absolutely need improvement⚠️ at the end. First, the advantages: The breakfast was plentiful with a wide variety of items, and the bread was especially delicious (picture 3). The staff were very friendly. Regarding the room, I chose a newly renovated room type and noted that I needed baby supplies when booking. The room was well-equipped with a bathtub, small chair, sterilizer, and crib. Perhaps because I noted that I had a baby, there was a water dispenser diagonally opposite our room, which was nice; it was a Hezhong brand. The crib was a Chicco. The bedside table wasn't a cheap, no-name brand. Here are some areas for improvement: The sterilizer doesn't have a drying function, so the baby formula is still wet the next morning. ⚠️Finally, in picture five, the light under the bedside table was impossible to turn off after searching high and low before bed. Perhaps the restaurant thought it was a thoughtful design, but it's incredibly useless. For babies, a nightlight can severely impact eye development, and for adults, it suppresses melatonin secretion, leading to poor sleep quality and causing me to sleep poorly all night. Honestly, I originally thought I'd choose this place again next time I visit my parents' home, but the nightlight is unacceptable for someone like me who's used to sleeping in complete darkness. As a mother, if it affects a baby's development, then it won't be my first choice.

Please improve the professionalism of the front desk staff. When checking in, they insisted on using my real name for the room search, but after I gave it to them, they couldn't find it. Then, when I asked for the room number, they inexplicably refused. Did I really have to give my real name three times before they could find it? Are they wasting my time? What era are we living in? Upon entering the room, I was shocked to find the hairdryer mounted on the wall. Do you know how much time is wasted drying hair like that? Do you know how long it takes to dry hair like that? Preparing a hairdryer for guests is basic common sense, isn't it?