Montfleuri Hotel

Today was the last day at the hotel and to be honest one of the best hotels in Paris with good location and the staff attitude we take deluxe room for 6 days , the room was clean and the view was great and the elevator was big ( you know other hotels have smaller elevators ) , i will recommend for anyone who wants to stay at Paris and and thank you for making our trip wonderful and great

The location is very safe, on a wide, quiet main street. The staff are quick to check out and generally helpful. However, the cleaning staff don't clean properly and don't provide anything missing, like tissues or tea. My daughter developed an allergic reaction in one of the rooms because the linens weren't clean and weren't changed, even though I stayed for a whole week. They only provided one bottle of water for a room of three people, and nothing for the rest of the stay, even though I'm entitled to at least one bottle per day. The safe is very old and has an antique key, not a combination lock.

Honestly, the hotel's location was fantastic, and that was the only good thing about it. Otherwise, everything else was unfortunately terrible. The room had a view of the Arc de Triomphe, and it's about a 7-minute walk to the Champs-Élysées. The rooms are incredibly small, much smaller than the description states. If there are more than one person in a room, it's a disaster. We booked a room for two people with two beds, but it wasn't big enough with all our luggage. Moving around the room was almost impossible! We asked for a larger room that was supposed to fit three people, and it was still a disaster, but we managed because we had already checked in and paid. If we had checked out, they would have deducted two nights' worth of money, but their policy only allows for the first night. We asked for another room, but they told us the hotel was fully booked. In the room with three beds, imagine, we couldn't even open our suitcases to get our clothes out. If someone needed clothes, we had to pile all the bags in a corner to free up space, then we'd open one suitcase and close it. And if we opened one suitcase, there was no room to move around in the room. The service on the first day was honestly terrible. To be fair, the bathroom in the room was large (compared to the room size), clean, and new. One of the problems we faced was communicating with reception. Every time we called to ask for something, we had to explain it a lot for them to understand, as if they weren't communicating with tourists or didn't understand English! But of course, they understood because everyone at the hotel was a foreigner. For example, we needed tissues for the room, so I called and asked for them in every language and with every possible English word until they finally understood me. I asked for two packs, and they gave me one. They have a shortage of staff at night. The receptionist at night is responsible for the entire hotel. If we ask reception for something at night, say around 8 PM or later, he tells us to come down and get it because he's the only one there and can't leave his post! Once, we ordered food at 1 AM, and he told us he couldn't bring it out and we had to come down and get it from him! On the day of our trip, we had to check out of the hotel at 6 AM. I called reception to ask them to collect my luggage from my room, but they told me it was still early and they couldn't help me; I had to bring the bags down myself! When I brought the bags down, they didn't even help me carry them out of the hotel. The receptionist had to come and help me while I just watched! Honestly, it was a very, very, very bad experience.